general problems of the 2013 Dodge Grand Caravan

Wheelchair-accessible conversion by fr conversions includes a repositioned rear suspension panhard rod, the sole lateral stability link for the axle. The repositioned chassis mounting bracket for the panhard rod separated from the van in a straight-road single vehicle highway rollover crash. Evidence currently supports that this bracket mounting (welded to the conversion's sheet metal) may have partially failed prior to the rollover crash. The loss of function of a panhard rod reduces vehicle controllability. This complaint submitted by a third party not involved with the incident.

I was at a stop sign on the corner of ferry and eighth in niles, mi getting ready to turn northbound; a truck was going southbound and it was blizzard and icy conditions out, he was going to fast and when I turned right, he hit me on the drivers side spun my vehicle around twice and ended up hitting both sides of the vehicle in the front of the van taking the whole front end off. Neither air bags went off and my granddaughter was also in the front passenger seat. He was going fast enough that I ended up northbound kitty corner across the road and he ended up in a telephone pole. Both of his airbags went off in his truck upon impact. The bumper, headlights, frame was bent, the hood, the whole front end was smashed, (over $8000 of damage), but no airbags. I could feel the impact from the crash and ended up having to have physical therapy and my granddaughter had to go to the er. . Both vehicles had to be towed. I had the van fixed at a licensed shop, when I called and asked Dodge why neither airbag deployed, because they stated that their are sensors that go off on impact and my bumper had to be replaced, they stated, no reply, because I had not had it done at a Dodge dealership. I am still having therapy for hip and back from impact and settled with insurance. I'm just wondering why the airbags did not go off on impact, other vehicle was going faster than what he should have for conditions and more than 25.

The contact owns a 2013 Dodge Grand Caravan. The contact received a notice for NHTSA campaign number: 15v264000 (suspension). The vehicle was taken to an independent mechanic, who stated the vehicle was unsafe to drive. The manufacturer was made aware of the issue. The contact had not experienced a failure.