Door problems of the 2014 Dodge Grand Caravan

Tl the contact owns a 2014 Dodge Grand Caravan. The contact stated that the driver's side sliding door seized. Sahara Chrysler Jeep Dodge ram (5050 w sahara Ave #3400, las vegas, nv 89146, (800) 506-5050) was contacted by phone. The contact was informed that the door actuator needed to be replaced. The vehicle was not repaired. The contact was quoted a repair cost between $1,800-$2,200. The manufacturer was not informed of the failure. The approximate failure mileage was 102,574.

The contact owns a 2014 Dodge Grand Caravan. While the vehicle was parked, the contact attempted to open the front driver's side door, but it failed to open. The contact noticed a burning odor and smoke emitting from between the driver's seat and the door. The contact entered the vehicle and observed that the door and door frame were melted. There were no injuries and a police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that they would send someone to investigate within 3-4 business days. The VIN was not included in NHTSA campaign number: 14v234000 (electrical system). The approximate failure mileage was 85,000.

The contact owns 2014 Dodge Grand Caravan. The contact stated that when both rear sliding doors were opened, it caused scratches on both rear driver and passenger side of the vehicle. The contact was concerned that the failure could cause rust to the body of the vehicle. The contact called an unknown local Dodge dealer, and informed that during hot climates the trim on the rear sliding doors expanded causing contact to the body of the vehicle and leaving damage. The manufacturer was notified of the failure and confirmed that there were no recalls. The manufacturer then referred the contact to the NHTSA hotline. The failure mileage was 40,000.