Door Latch problems of the 2015 Dodge Grand Caravan

The contact owns a 2015 Dodge Grand Caravan. The contact stated that whenever the passenger’s side sliding door was opened by the fob or from inside the vehicle, there was an abnormally loud clicking sound heard. The contact stated that while inspecting the door, the contact became aware that the door had failed to close securely. The contact released the child safety lock on the door enabling the door to be locked securely; however, the clicking sound remained. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure, and confirmed that the VIN was not under recall or warranty. The failure mileage was 149,992.

The contact owns a 2015 Dodge Grand Caravan. The contact stated their vehicle's passenger door or rear driver side door would not open from both interior or exterior. The contact also stated the key fob fail to open the trunk door. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

The contact owns a 2015 Dodge Grand Caravan. The contact stated that the passenger’s side rear sliding door latch seized in the unlock position. The contact stated that the door latch was inoperable and failed to lock as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 85,000.