general problems of the 2016 Dodge Grand Caravan

See attached documents: 1. ) NHTSA- questions answered 2. ) service 2016 Dodge Grand Caravan note: the Dodge dealership is not compliying with the mandated repairs. The diagnostic summary provided by [xxx] on December 17, 2025, significantly mischaracterizes my complaints and omits the relevant factory campaigns. It has been over 30 days and it is apparent that they have no intention of complying with the mandated repairs or providing me any paperwork for my repair. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the passenger's side seat belt sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 56,000.

The contact owned a 2016 Dodge caravan. The contact stated that while driving at an undisclosed speed, the vehicle hit a sign and a guardrail causing the vehicle to flip over. The contact stated the vehicle was in a previous collision where the air bags deployed and had to be replaced. The contact stated during this collision and police report confirmed the steering wheel, driver knee and passenger dash air bags did not deploy. The contact sustained minor injuries which they sought medical care for. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was totaled. The failure mileage was approximately  130,000.

Airbag light came on with no collision or impact toy the vehicle, took it to dealership and they advised that it is the passenger side active headrest restraint system. Even after admitting it was a faulty safety system, dealer will not replace it or fix it without compensation.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that when the vehicle was started, the air bag warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the jumper wiring had shorted out by rubbing against the frame and the passenger’s seat air bag and jumper wiring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,279.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure due to the warning light no longer being illuminated. The vehicle was not diagnosed or repaired. On another occasion while driving at an undisclosed speed, the air bag warning light illuminated again. The vehicle was towed back to the local dealer, where it was diagnosed that the air bag and the driver’s side seat needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage as approximately 70,000.

I was loading my dog into the driver's side door of my Grand Caravan when I heard a pop next to my head. When I started looking around I discovered that my driver's seat headrest had split apart. I was seconds away from driving. This just happened this morning before work so I have not had a chance to take it to a dealership. There were no warning lights prior to this event.

56k miles and transmission needed to be replaced on my 2016 Dodge caravan. Immediately following my airbag light went on as well as my engine light. There was a recall on certain transmissions built. They need to look into it further.

I hit a deer; air bag light came on but the air bags did not deploy.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while the vehicle was parked and unoccupied, the front driver's side headrest deployed inadvertently. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 108,000.

The driver's side headrest has deployed on it's own while parked in a driveway and turned off. After inspection, the plastic brackets that retain the metal pin that is supposed to secure the headrest broke apart and released the headrest into a deployed position. This is a design flaw that should be recalled before someone becomes injured. The headrest is under a spring loaded force that the plastic was not engineered to restrain.

The driver's side headrest has deployed on it's own while parked in a driveway and turned off. After inspection, the plastic brackets that retain the metal pin that is supposed to secure the headrest broke apart and released the headrest into a deployed position. This is a design flaw that should be recalled before someone becomes injured. The headrest is under a spring loaded force that the plastic was not engineered to restrain.

The orc turned on while I was driving, then turned off. Now stays on for a long time and chimes. Even when I'm parked and the car is running, stays on.

The contact owned a 2016 Dodge Grand Caravan. The contact stated that while driving at 70 mph, the vehicle crashed into an animal and the air bags failed to deploy. No police report was filed. The vehicle was towed to a body shop where it was undetermined why the air bags failed to deploy. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000. The VIN was not provided.

I reported to Dodge management team of mr kunisnis and I was transferred to mr. Agosta. I was instructed to booked an appointment to Dodge honolulu branch which I did to check my airbag that never work since I took the car brand new and the battery is being replaced less than a year for 4 times in 3 yrs. But when I brought my car to Dodge honolulu, I have been informed that Dodge main office denied my car check. I informed both mr kuniskis and mr. Agosta but never heard back today.