general problems of the 2016 Dodge Grand Caravan

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the contact noticed that there was an unusually loud buzzing sound coming from the front driver's side door. The contact stated that the failure occurred while the key was in the ignition switch. In addition, the rear door failed to latch and to close securely. The contact stated that the failure initially occurred intermittently but had become persistent. The dealer was made aware of the failure; however, the contact was informed that there were no open recalls associated with the VIN. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver’s side sliding door was locked and could not be opened from inside or outside the vehicle. Additionally, the door would not open while using the key fob. The cause of the failure was not determined. The manufacturer and local dealer was not contacted regarding the failure. The failure mileage was 128,359.

Good afternoon, I am writing today with a serious safety issue on our 2016 Dodge Grand Caravan. Our van has rear power slider doors and locks; recently the driver?s side rear door has stopped sliding and will not unlock at all, either with the key or manually. Apparently this is a well-known issue; the dealer has stated that they will take a look at a vehicle for repair but we will have to pay the $100 diagnostic fee and approximately $1100-1300 to have the door repaired. This is a common factory defect that is also a severe safety hazard. I have three young children; if I was hit on the passenger side of the vehicle, how could I possibly get my children out of the car safely? if it was simply a power vs. Manual door issue, we wouldn?t mind. However, the door will not open at all. Not only is the inconvenience severe with two children in car seats, but the safety issue is unconscionable. Will it take the death of a child for Dodge to issue a recall on the common problem? even the repair tech at the dealer said that it happens all the time. This is not right and not safe for families. Please contact me via email or at 978-269-7620 for more information. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Tl the contact owns a 2016 Dodge Grand Caravan. The contact stated that the rear driver's door was stuck in a locked position. Enterprise car sales (5718 s lindbergh blvd, st. Louis, mo 63123, (314) 842-6899) was contacted and stated that many clients experienced the failure and would cost $100 to be repaired. The contact did not purchase a warranty when she purchased the used vehicle. The cause of the failure was not determined. The manufacturer was not notified. The failure mileage was 40,000.

Tl the contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door failed to unlock. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was approximately 60,000.

Tl the contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door locked and could not be unlocked. The vehicle was not diagnosed or repaired. Gengras Dodge (460 connecticut blvd, east hartford, CT) was notified of the failure, but no assistance was offered. The manufacturer was not notified. The VIN was not available. The failure mileage was 45,000.

Tl the contact owns a 2016 Dodge Grand Caravan. The contact stated that the sliding driver's side door malfunctioned and would not open. Uftring Chrysler Dodge Jeep ram (140 radio city dr, pekin, IL 61554, (309) 340-4594) stated that they believed the locking mechanism was stuck and mentioned that the contact's warranty had expired. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 31,260.

The contact owns a 2016 Dodge Grand Caravan. Upon attempting to open the vehicle's sliding doors, the sliding door on the driver's side failed to open. The passenger side sliding door failed to lock and made a loud buzzing noise when the contact attempted to lock the door. The vehicle was taken to napleton ellwood city Chrysler Dodge Jeep ram (1000 lawrence Ave, ellwood city, PA 16117) where it was diagnosed that the locks on both sliding doors failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failures and stated that they could not assist due to the extended use of the vehicle. The approximate failure mileage was 54,000.