Table 1 shows two common gasoline fuel system related problems of the 2017 Dodge Grand Caravan.
| Problem Category | Number of Problems |
|---|---|
| Fuel Pump problems | |
| Gasoline Fuel System problems |
Tl the contact owns a 2017 Dodge Grand Caravan. While driving unknown speeds, the engine compartment shook and the vehicle stalled. All the warning indicators illuminated on the instrument panel. The vehicle was towed to gwinnett Chrysler Dodge Jeep ram (5054 us-78, stone mountain, GA 30087, (678) 384-4774) where it was diagnosed that the power train control module was shorting out the fuel pump. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the fuel pump was covered under the warranty. No further assistance was provided. The failure mileage was 48,000.
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving approximately 25 mph, the vehicle stalled in the middle of the roadway an dfailed to restart. The contact stated that there was smoke coming from the engine bay. There was not warning light illuminated. The vehicle was towed to aamco transmissions, where it was diagnosed that the water pump housing had split in half. The water pump was replaced. The contact stated that shortly after the repair, the thermostat gauge started fluctuating and the vehicle overheated. The vehicle was taken to jj auto repair and collisions, where it was diagnosed with catastrophic engine block failure. A new engine was purchased and installed on the vehicle; however, the vehicle suddenly stalled while driving 40 mph. The vehicle was restarted and driven to the dealer, where it was diagnosed with alternator failure. The alternator and the battery were replaced. The contact stated that the vehicle failed to operate as needed. The vehicle was taken to autozone, where the battery was replaced. Additionally, autozone tested the newly installed alternator and determined that the alternator was faulty; however, several mechanics determined that the alternator was in good condition. The contact related the failures to NHTSA campaign numbers: 20v278000 (fuel system, gasoline) and 18v524000 (electrical system). The vehicle was not repaired. The manufacturer was notified of the failure but denied reimbursement for the expenses. The failure mileage was approximately 90,489.