Front Seat Head Restraint problems of the 2017 Dodge Grand Caravan

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the front passenger's side headrest unexpectedly deployed. The contact stated that there was no impact to the vehicle that caused the headrest to deploy. There were no injuries sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 123,244.

Seat headrest exploded randomly. There was no accident or cause for this. It just deployed out of nowhere. This was the front passenger seat head rest. Luckily no one was sitting in the seat at the time.

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving 65 mph, the driver’s side head rest air bag deployed. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 71,501.

My husband pulled into a parking space. He placed the caravan in park and left it running. I had to run into the restaurant to grab the pizza. After I had closed the passenger door the headrest popped apart. I know that it is a safety feature and only goes off if there is an impact. There were zero impacts or accidents. There was a parked car on the drivers side but no one was in it.