Electronic Lock/latch Actuator problems of the 2018 Dodge Grand Caravan

The contact owns a 2018 Dodge caravan. The contact stated the rear passenger door failed to open. The vehicle was taken to a mechanic and repaired. The contact stated following the initial repair the rear driver door then failed to open. The vehicle was taken to the dealer was diagnosed as a lock actuators failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately  74000.

The contact owns a 2018 Dodge Grand Caravan. The contact stated that on several occasions while the vehicle was parked, the key fob was used to attempt to lock and unlock the vehicle however, the doors failed to open. Additionally, the contact stated that on several occasions while the vehicle was parked, the door would not open as needed; however, the rear passenger’s side door would occasionally open unintendedly. The vehicle was taken to the dealer on three occasions where it was diagnosed that the door lock actuator on the rear doors, batteries in the key fobs, and the driver's side door module needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Dodge Grand Caravan. The contact stated his wife had locked the vehicle and while attempting to unlock the driver's side sliding door the next day, the door failed to unlock. The contact's wife attempted to unlock the door using the key fob and manually from the inside and the outside however, the door failed to unlock. The vehicle was taken to the dealer where it was diagnosed that door lock actuator needed to be replaced. The vehicle was repaired. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,700.