Side/rear Glass problems of the 2019 Dodge Grand Caravan

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, there was an abnormal squeaking noise detected and the vehicle was running rough. Additionally, while driving, the vehicle was skidding. While lowering the driver's side window, the window fractured inside the door. The window failed to raise up or lower down with an abnormal cracking noise detected. There were no warning lights illuminated. The contact called an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 14,642.