Cruise Control problems of the 2010 Dodge Journey

The contact owns a 2010 Dodge Journey awd. The contact was driving with the cruise control set to 55 mph when the engine exhibited an abnormal increase in rpms of over 5,000. The contact had to switch out of gear to allow the vehicle to decelerate. The vehicle was taken to the dealer who advised that they could not duplicate the failure. The manufacturer was not notified of the issue. The failure mileage was 33,000 and the current mileage was 36,600.

The cruise control on my 2010 Dodge Journey surges / jerks / and rpm increases considerably when engaged and going downhill. On flat surfaces it seems to work correctly , however there has been two occasions, just recently, when my wife was operating the vehicle to and from work at mississippi state university, that has us alarmed. The distance is approximately 30 miles one way and there are only 3 short downgrades that this occurred on. This problem does seem to be increasing over the last few weeks. Thank you for any consideration pertaining to this problem. I have replied about this problem and apparently there are others with this same problem that has been classified as "no fix". If I could I would return this vehicle to the Dodge dealer because there has been nothing but problems with this vehicle. This has now become ,yet another separate problem, with the possibility of endangering our lives. I personally will not purchase another Chrysler product.

I own a 2010 Dodge Journey. Whenever the cruise control is engaged and the car's speed increases to a speed of approximately five miles per hour over the cruise control setting, when you are traveling downhill, for example, the car will violently downshift and the engine's rpms will rise to over 5000 rpms unless you disengage the cruise control. The downshift is violent and could result is a loss of control if you are on a less than a clear, dry road surface. The car was taken to the dealership and we were told that the issue was known but no fix was available. I was told not to use the cruise control unless there were dry driving conditions. My concern is that there may be hidden damage done to the car due to the violent nature of the shifting and I may lose control, even on dry surfaces as the shifting is surprising and violent.

The contact owns a 2010 Dodge Journey sxt. While the contact was driving approximately between 50-55 mph with the cruise control activated, the rpms increased up to 400 rpms excessively. The transmission also began to shift into a lower gear. When the cruise control was deactivated the vehicle performed normally. The vehicle was taken to an authorized dealer where they were unable to duplicate the failure. The failure mileage was approximately 500.

I am sending via u. S. Mail a copy of letter and service department record for problem with cruise control on my a 2010 Dodge Journey that I purchased three months ago. At this time according to the dealer there is "no fix" for this problem and I am concerned that the malfunction could lead to injury to myself or others. A detailed letter is in the mail and should arrive at your facility later this week. There was a problem with the cruise control while driving down an incline. The transmission would downshift and the engine revved with the rpm's rising to 2500-4000 and would probably go higher if the consumer did not disengage the cruise control and step on the brake to get the rpm's down and the engine under control. The vehicle sounded as though it was in neutral . The consumer was advised to not use the cruise control on hilly areas. Updated 04/12/10.