general problems of the 2011 Dodge Journey

Ten problems related to air bag have been reported for the 2011 Dodge Journey. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Dodge Journey based on all problems reported for the 2011 Journey.

1 Air Bag problem

Failure Date: 10/30/2023

The contact owns a 2011 Dodge Journey. The contact stated that while his daughter was coming to a complete stop at a stop sign, the vehicle was rear-ended by a distracted driver. The airbags did not deploy, resulting in injury. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. Although examined at the scene by ems, the contact's daughter later transported herself to an area hospital, where she was treated for a concussion and a nondescript injury to her left knee requiring surgery. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 167,000.

2 Air Bag problem

Failure Date: 11/30/2020

The vehicle suddenly shuts off at highway speeds and has significant trouble restarting. The vehicle has been inspected over 10 times by an asc certified mechanic for this issue and there hasn't been a check engine code present that would cause this issue.

3 Air Bag problem

Failure Date: 02/02/2019

Mileage on vehicle 55312 miles. Abs light stays on after starting. Fault found by dealer is the orc module part #68163807ab (aka) air bag control module. Part defect affects abs and air bag deployment. Identified as safety issue currently without a factory recall.

4 Air Bag problem

Failure Date: 07/10/2018

The air bags are suppose to be recalled due to deployment and when I reached out to the Dodge house they said no recalls?.

5 Air Bag problem

Failure Date: 06/04/2018

"takata recall": local Dodge dealer, inspected the vehicle and replaced the defective part(s), then told my wife the 'actual steering wheel airbag' wasn't working and diagnosed the issue as the electrical connector. They said they would not repair, replace or fix unless we paid the cost for a new airbag,why isn't the airbag part of the recall? we haven't had any accidents in this vehicle nor anything that would, could damage the airbag. . Since the dealer is stating the problem is electrical, in the safety system, should this be classed as a 'safety' issue and repaired by the dealer. .

6 Air Bag problem

Failure Date: 06/20/2016

Takata recall.

7 Air Bag problem

Failure Date: 10/12/2015

1) cruise control not working and only works when it wants or refuses to turn off this happens sitting still, driving or even if I turn off and on the car for reset it still does not work. The web shows a recall but the Dodge dealership said no recall? this has been on going since we purchased the car and has been in the shop numerous times to get repaired and still not repaired. 2) wheels shake while applying the brakes I have replaced the rotters and brakes and it still does it I see a recall on this also but Dodge says no recall? airbag deployment without cause the internet says recall and the Dodge house says no recall? this Dodge Journey has many problems and should be fixed by the company by recalls. They did not fix the 2010 and they found them selves in a lawsuit, maybe that is what it is going to take on the 2011 also.

8 Air Bag problem

Failure Date: 09/02/2015

Tl-the contact owns a 2011 Dodge Journey. The contact stated that while in park, the driver's side srs on the head rest inadvertently deployed. As a result, the contact sustained head injuries that required medical attention. The vehicle was taken to a dealer but was not diagnosed or repaired. However, the manufacturer was notified of the failure. The manufacturer sent out an inspector to inspect the vehicle. The failure mileage was 99,000. Oo.

9 Air Bag problem

Failure Date: 06/22/2015

The contact owns a 2011 Dodge Journey. The contact received notification of NHTSA campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

10 Air Bag problem

Failure Date: 07/25/2014

My spouse was driving on I-20 e between mile marker 51 and 52 in SC on 25 July 2014 around 0645 hours and got into a wreck. Prior to the wreck she felt the steering wheel jerk and then she went from the right lane into the guard wires on the left lane then immediately was jolted to the right median. The force of the impact ripped most of the front of the vehicle apart. She was wearing her seatbelt and received seatbelt burns and no airbag deployment. Prior to this incident, on 25 December 2013, around 0700 hours, my spouse was rear ended and the forced was so hard that it lifted her rear end into the vehicle that hit her and crushed the other vehicle's front end, no airbag deployment, and my granddaughter was also in the vehicle at that time. Now when this happened in December, we chalked it up to, "maybe the vehicle wasn't hit right". I contacted Chrysler on July 31 about the incident and sent pictures of both accidents and afterwards they sent an independent inspector from eaa (engineering automotive, the last a I can't remember) then I received a letter dated 21 August 2014 telling me in a nutshell that the onboard computers did not find any faults with the system. Last note, I bought the vehicle new in germany through military sales and starting to believe that there was no airbags in the vehicle.


Other Air Bag related problems of the 2011 Dodge Journey


Safety Ratings of Journey Cars
Fuel Economy of Journey Vehicles
Journey Service Bulletins
Journey Safety Recalls
Journey Defect Investigations