Steering Wheel Vibrate problems of the 2011 Dodge Journey

Three problems related to steering wheel vibrate have been reported for the 2011 Dodge Journey. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Dodge Journey based on all problems reported for the 2011 Journey.

1 Steering Wheel Vibrate problem

Failure Date: 06/21/2013

My 2011 Dodge Journey steering wheel shakes quite hard when braking and pulls to the right. Took car to dealer and was told that the brake rotors were warped. The car only has 14,000 miles and dealers said brakes were like new. This would appear to be premature to me as well as a safety issue. This is not covered by warranty.

2 Steering Wheel Vibrate problem

Failure Date: 10/03/2011

The car has been shaking for a few months now, worse when braking. Twice now, we have had to stop abruptly and the front brakes did not work correctly. Once it did cause a minor accident. There is a loud grinding sound from the front wheel area and poor stopping and the steering wheel shakes. It has been to the dealer four times now for the same complaints. They replaced the rear rotors for some reason. Now they are replacing the front rotors. The dealer claimed there have been no reports of braking/steering problems for this year/model so they do not know what to do. The problem is much worse at interstate speeds of 60+. The dealer service center also advised us that after 12000 miles, the rotors/brakes/etc will not be covered by warranty although it has been a noticeable issue since within a few months of purchase.

3 Steering Wheel Vibrate problem

Failure Date: 09/01/2011

At approximately 5000 miles, and less than 5 months old, my 2011 Dodge Journey, began to shake violently (steering wheel) when I slowed down. At first, it began at approx 52 miles an hour, and was noticeable going down small hills. It has progressively become worse; violently shaking anywhere from 30-60 miles, with the steering wheel shaking so hard it becomes difficult to manage. I first noticed it early in September. I took it to the dealer on 9/15, who confirmed that it was defective rotors. Was told the rotors would be ordered and I would be called promptly. I emailed the service manager on 9/19, and he advised it, along with a defective dash board that was bubbling, would be handled by his corporate contact, and I would receive a call. I have not. On 10/4, I received a general email from the salesman who sold me the car, checking to see how I liked the car. I explained to him the situation. On 10/5, I received an email from his manager, who said they were aware of the situation and would be contacting me soon. That was a week ago, and no contact. I have been driving in what I believe to be an extremely dangerous car. I have two children and have to drive my car to work and to care for an ill husband and mother. I am on the road a lot, and it is scary for the car to shake so violently. I believe the rotor issues obviously are damaging the brakes, but also the tires. I bought this car brand new, and to have it fail so early is very upsetting, as well as scary. I understand there were issues with the 2009-2010 Journeys as well, but was assured by the sales team at Dodge that it had been addressed and resolved and would not be an issue with the 2011 models. Please help.


Other Steering related problems of the 2011 Dodge Journey



Safety Ratings of Journey Cars
Fuel Economy of Journey Vehicles
Journey Service Bulletins
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Journey Defect Investigations