general problems of the 2013 Dodge Journey - part 2

46 problems related to electrical system have been reported for the 2013 Dodge Journey. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Dodge Journey based on all problems reported for the 2013 Journey.

36 Electrical System problem

Failure Date: 08/03/2015

Without warning one day the car started smoking then caught on fire right while I was driving on the hwy. I quickly jumped out on the hwy almost into traffic trying to get away from the SUV thet within seconds quickly engulfed into flames. I could have been killed. The dealership made no mention about the defects or repairs. I would like to file a complain/lawsuit to seek a full refund along with damages, pain and suffering.

37 Electrical System problem

Failure Date: 07/15/2015

Tl-the contact owns a 2013 Dodge Journey. The contact stated that while driving 85 mph, the speedometer fluctuates from 0 mph to 20 mph and then the battery saver mode and abs light becomes illuminated. The contact also states that the radio fails and the headlights become dim. The vehicle was taken to a dealer where it could not be diagnosed. The failure recurred frequently. The manufacturer was not made aware of the failure. The failure mileage was 60,000. Ed.

38 Electrical System problem

Failure Date: 06/10/2015

While I was driving I smelled something burning. Noticed smoke coming out of air vent (driver side near window). Pulled over and notice brown\black smoke coming out of driver's side door (where window and lock controls are). Got kids out of the vehicle and called the fire department. When car is turned back on the door continues to smoke. Windows have opened and closed with no power. Was cautioned not to drive it as it will catch on fire. Reading other recalls on window switches there may be a possibility of catching fire while sitting still.

39 Electrical System problem

Failure Date: 04/11/2015

The contact owns a 2013 Dodge Journey. While checking the oil level on the vehicle and replacing the dip stick, the contact touched the battery with the dip stick and sparks came from the vehicle. The end of the dip stick turned red. The vehicle was not powered on at the time. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,000. The VIN was unavailable. . . Updated 05-26-15 updated 9/172015.

40 Electrical System problem

Failure Date: 11/05/2014

Vehicle won't start on first try. After first try lighting bolt warning light comes on and car idles rough. I turn vehicle off wait for about 2 min. Then retry to start vehicle. Vehicle starts up and light does not come on. For the rest of the day the car starts and runs ok. Once the car sits overnight and I go to start it the same thing happens. I called Dodge and was told that lighting bolt is the electrical throttle control. I went on line and a lot of people are having this same problem with their Dodge vehicle. Why hasn't there been an recall regarding this problem? are they waiting for some tragic accidents first, then lawsuits? Dodge told me the cost to fix would be $400-$600. I just bought this vehicle in may of 2014, Dodge should stand by their product and fix this for free. This is a Dodge product failure and nothing that I did wrong. Throttle body problems is not covered under my extended warranty, even if it was Dodge should do a recall and fix this problem.

41 Electrical System problem

Failure Date: 10/15/2014

Glove box illumination light stays on. The switch does work when depressed by hand, however, the glove box does not sit high enough when latched to depress the shutoff switch far enough to turn off the light. Attempted several fixes such as an empty glove box to no avail. The only temporary solution is closing the glove box with an object between the switch and the glove box to shut off the light. The light had been illuminated for a very long time when I noticed it, and with the light being an incandescent it was very hot. Likely to start a fire if a user stores napkins or other paper products in the glove box and they reach the light area, which can be reached by hand with the box open. The only indicator that the light is on while the glove box is closed is a small dim light visible through the passenger side vent.

42 Electrical System problem

Failure Date: 09/19/2014

The contact rented a 2013 Dodge Journey. The contact stated that the vehicle was equipped with a keyless push to start button feature. After the contact pressed the key fob to lock the doors, the vehicle failed to indicate that the engine was still running. The manufacturer was notified about the failure. The VIN was unavailable. The approximate failure mileage was 39,301.

43 Electrical System problem

Failure Date: 06/10/2014

I could not set the cruise control without hitting the steering wheel. Once I got the cruise control set to 75 mph I could not get it to turn off. I hit the brakes 5 times before it would decelerate. Once the cruise control turned off there was a sudden hard shift on the engine and a loud knocking sound.

44 Electrical System problem

Failure Date: 04/05/2014

Existing problem ~doors will not unlock. Sometimes I cannot get in my vehicle, then sometimes the persons in back seat cannot get out. There is nno pattern it may work for a week day or month then start messing up agian. This to me could be a safty issue because I carry my grandmother,mother and granddaughter in my vehicle on a regular basis. Also when I go to work it is dark outside and I feel like I need to get into my car then not have to wait and hope it unlocks. My car has been to the dealership 2 times getting ready to go back for a 3rd trip.

45 Electrical System problem

Failure Date: 04/01/2014

The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), and 15v115000 (electrical system); however, the parts to do the repairs were unavailable. The contact sated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

46 Electrical System problem

Failure Date: 03/20/2014

The contact owns a 2013 Dodge Journey. The contact stated that the speedometer displayed incorrect speeds. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the failure. The failure mileage and VIN was not available.



Journey Service Bulletins
Journey Safety Recalls
Journey Defect Investigations