general problems of the 2013 Dodge Journey

We were driving our vehicle and suddenly the car shut down. It basically stopped running. Dash lights on, heater blower going etc but speed was dropping to 0 quickly. We were in a small town so we could pull over but had it been a highway it could have caused major issue pending what lane you were in. There was no warning, no sign like a check engine light nothing. I got out and checked the engine area everything looked fine, continued moving and tapping things and finally shut the hood ready to call road side assistance because it had been about 30 min when we decided to try one more time to start it. We were getting cranking but no start and then after 30 min and poking around tapping it started right up. We already replaced alternator, battery, belt etc. But it just randomly shuts down. One day it started to shut down and then kicked back on again. But there is no warning, no check engine, no pending codes, no sign anything is wrong it just shuts down. Scary when you have a family you use the car for and it is winter with below freezing temps.

The drive seat headrest popped open for no apparent reason. My son had placed a hand on the back of the seat when entering the back seat and it just popped right open. From what I understand this is a safety feature when in an accident. That feature is no longer working so that places myself at risk when driving. It obviously malfunctioned, and needs to be replaced. I have not yet taken it to get serviced. There were no warning lights regarding this issue and this happened about six months ago.

Was told of a catalytic converter recall.

My spark plugs were causing issue I had them replaced 6 months later my car starts throwing the same code they just keep resetting it saying nothing is wrong. Lately after my last oil change my coolant isn’t propelling through the engine properly and my car will under heat when traveling hills.

My car was parked in the driveway and when I went to leave in my car I noticed the headrest felt odd. I got out of the car to inspect it and found that the active head rest had deployed. The vehicle has not been in an accident and was parked at time of incident.

Vehicle will not start. Took to dealership and they charged battery. After repairing some recommendations I got the car back and it wouldn’t start. Same issue as before, I took it back and they said it was dead battery. I paid for a new battery and drove it home. Next day it would not start. I’ve been reading some reader boards and I’m told it has to do with wiring to the transmission. It gets cold in alaska and my daughter and granddaughter can’t be stranded in inclement weather. Tested the starter and the alternator and both are good. New battery and new key fob battery and still a no go. Dodge needs to figure this out, as their certified mechanics can’t seem to diagnose the issue.

Dodge Journey 2013 headrest deployment while driving down the road for no reason.

Thus the 4th time win thin a 2 year period that my 2013 Dodge Journey let me sit. Time 1&2 battery need to be replaced, a costly bill. 3rd time the fuse blew. All 3 times my cars check engine light came on & a weeks let me sit. As of Jan. 8, again my car leaving me, engine light came on & a weeks later left me sit. Not sure what to do at this point, I'm unemployed & have a car payment, I can't afford a costly repair. This seems to be a general problem with the Journeys, why on earth aren't you recalling them. I know that it would be costly, but at least you might have happy customers. I'm thinking of surrendering the vehicle due to this continuous no start problem. My next step is to file a complaint with Chrysler capital.

Vehicle was in motion when it all of a sudden jumped and the audio went off as well as the lights to the dash my car shut off and wouldn't turn back on. Believed to be the alternator. The car never had any other signs prior to this. I only was in motion for about 2 miles.

Transmission issues in 2016 , 2017 , and 2020 . The vehicle wouldn't move and wouldn't shift to drive in the middle the street . The first time it happen on the highway coming from alabama.

My headrest on my driver seat just busted out while I was driving on i10 and hit me in the back of my head. It hit me so hard I swerved left to right like 3 4 times, I literally had to pull over and get out to see wat that was, I thought something came thru the back of my window, it knocked me dizzy for a few minutes, I had to sit and wait, I thought I was going to go out, I had to close my eyes and debilitate, the most scariest thing ever, my neck and back hurt.

Drivers side headrest deployed for no reason. Vehicle was parked in driveway.

I have had problem with Dodge Journey not starting. I've spent money on emergency road service jump starts, along with new battery, but problem persists and the service garage can't get it to consistently start as all cars should! winter has come early and I fear being stranded in freezing temperatures. Also big inconvenience. I've driven for over 40 years and feel I bot and paid for a reliable car, but have not gotten what I paid for. Dodge has my money and I have their junk. I hope my little grandchildren are not with me when the car won't start! so far the problem has occurred when I leaving home. I can't seem to get answers from the service garage without pouring more money into it and still no resolution!.

Active-restraint head rest issue. There been no impacts to the vehicle but head rest has been deployed.

My Journey keeps stalling on me especially when stopped (red lights,stop signs, in traffic etc. ) at one point it even stalled out on me while driving and I couldn't move the steering wheel, brakes, nothing! it completely locked up. I was lucky that that time I was in my neighborhood otherwise I would have gotten in a car accident. At first the fuel cap light kept coming on, Dodge dealer told us to just have the cap replaced (we did) but the light keeps coming on and off still and not resolving any problems. Then a red lightening bolt came on a couple times and that's when my car would shut off at a stop and try restarting on its own. Now at the moment no lights are on and it's still stalling. And every time is stalls it's always in drive and will completely turn off. It has stalled in parked a few times also but majority of the time is when stopped in drive. This is very very dangerous. I have 3 kids who are always with me. I can't imagine if something happened because of this. I've done my research and noticed there are many many people having the same exact issue. Dodge needs to recall the vehicle quickly before they run into a lawsuit.

The reason I am filling this out is that I know for a fact there are 2012 -2013 Dodge Journeys transmission messing up I don't understand stand why there is not a recall of this problem. If there is anything y�all can do to fix this problem please help us out I really like my vehicle and I don't want to trade it not just yet. My Dodge Journey is a 2013 and the transmission is starting to mess up. If there is anything you can help us with please do. When I got this vehicle from the kia place they told us that it was suppose to shift hard like it does but I was concerned that is why I ask about it . But for years I have drove this vehicle and now it is fixing to cost me up to 3000. 00 dollars to have it fix. Please help us all out.

1. Driver side headrest popped (airbag) while parked. The brake light in the dash was illuminated 2. On the instrument panel the "brake" light illuminates intermittenly.

Passenger front seat headrest driving down the road the headrest shot open striking my wife in the back of the head for no apparent reason. I have read other issues other people have experienced same problem. This is dangerous and needs to be addressed before a accident happens and someone gets killed. I think Dodge should be recalling these vehicles for these issues.

My rear windshield wiper died on my 2013 Dodge Journey over a year ago, I was told by Dodge that I needed a new motor, so I purchased one on my own, and it didn't work. So I researched this issue to find out that, it was a wiring harness that was cut from rear door opening and closing I found out that there are a lot of people that has the same issue this issue showed exposed wiring. Every time witch could. Cause an electrical fire hazard please address my number is [xxx] the parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The active headrest has failed. I initially thought it was deployed, but after attempting to reset the unit, I noticed the silver pin that was designed to hold the headrest in position was loose. The small pieces of plastic that held this in place have completely broken loose, thus deploying the headrest. Closing this back into position is now impossible. I considered ordering a replacement part, but why should I buy something that is likely to fail? I called the dealer to see what they would charge to fix this for me, after being quoted $192 in labor, I decided that they would not be helping me with this. I'm glad this did not slap me in the back of the head while I was driving. This could very well knock a driver unconscience, or cause him or her to lose control of the vehicle. It is my opinion this needs to be examined before someone is killed, or do we have to wait for that to happen before a recall is issued? my vehicle was stationary. I found the headrest open when I opened the door to go to work. I would be more than happy to discuss this further. I can get photos of the broken headrest, I'm at work at the moment, but I can take pictures tonight and upload tomorrow if need be. Thank you for your time. Tony ginko.

In December 2015, I receive a letter from fca us llc regarding a safety recall notice. In January 2016, after returning from a trip, immediately I called the dealer where I purchased the car and asked them to schedule a service appointment. The appointment was on January 18, 2016; nevertheless, when I arrived to the dealer, the told me that the parts needed to fix the problem were not available and that they had to make an order. Since then, I am calling all the weeks and the answer is that they haven't receive the parts yet. Moreover, one of the sellers told me that not to worry since this recall is not important. Definitely, I am really disappointed with this situation. Not only that my car haven't been fixed but also, all the time I had waist in the dealer and in the phone calls. Furthermore, I am moving form san juan, pr to south carolina taking my car not fixed. I will appreciate your involvement in this safety matter. Thanks, sandra menendez.

The transmission stick shift does not lock in position once you place the car in drive. I noticed this when I was in a parking lot and was leaving when I accidentally bumbed the shifter. It moved to neutral. My wife said this happened to her another time when she was in heavy traffic in our town. I called the dealership and was told, this was the way Dodge made the Journey and there was nothing they can do. Thank god we were not traveling at a higher speed.

Climate control system blows hot to one side cold to the other cannot be turned off or controlled.

2013 Dodge Journey was leased new, with kumho solus kh16 tires from the factory. Vehicle were inflated with nitrogen and valve stems capped with signifying green caps. Winter ensued and noticed that pressure was decreasing in one of the tires. Unable to locate a nitrogen service, was forced to inflate with air. After about a week, found same tire to still be losing air; due to the continuing sub zero temps, I figured it was normal cold weather pressure loss. Still losing pressure, removed tire and found a leak in the tread, tire was plugged, inflated, leak checked and placed back in service. During the 2014 and 2015 winters, all tires required frequent air service, but never required a pressure reduction. May 2015 the one culprit tire was requiring weekly air service and by July, the tire was routinely found flat in the morning. Took the vehicle to my local tire shop and they discovered that the tire was not leaking from the patch, but was however leaking form the inner sidewall where there was a significant bulge and belt separation. They immediately took the tire out of service and inspected the other three, they found bulges in two of the other tires sidewall's and recommended replacing all four at 20,000 miles. They indicated that they had stopped carrying kumho's because of the quality issues. This is a 60,000 mile rated tire with an obvious engineering flaw. It needs to be recalled immediately.

Nhtsa recall # 15v-431. Recall notice dated July 28,2015 has not been rectified. The manufacturer has indicated that they do not have the parts to make this repair,meanwhile there is another recall notice, 15v-675, that has been issued. The remedy status to both notices is incomplete. Is this not putting the safety of the owner in jeopardy? has the manufacturer not had an ample amount of time to correct at least one of these problems? the first notice dates back to July and it is now December, almost going into the new year. How long is long enough?.

While I was driving I smelled something burning. Noticed smoke coming out of air vent (driver side near window). Pulled over and notice brown\black smoke coming out of driver's side door (where window and lock controls are). Got kids out of the vehicle and called the fire department. When car is turned back on the door continues to smoke. Windows have opened and closed with no power. Was cautioned not to drive it as it will catch on fire. Reading other recalls on window switches there may be a possibility of catching fire while sitting still.

Vehicle won't start on first try. After first try lighting bolt warning light comes on and car idles rough. I turn vehicle off wait for about 2 min. Then retry to start vehicle. Vehicle starts up and light does not come on. For the rest of the day the car starts and runs ok. Once the car sits overnight and I go to start it the same thing happens. I called Dodge and was told that lighting bolt is the electrical throttle control. I went on line and a lot of people are having this same problem with their Dodge vehicle. Why hasn't there been an recall regarding this problem? are they waiting for some tragic accidents first, then lawsuits? Dodge told me the cost to fix would be $400-$600. I just bought this vehicle in may of 2014, Dodge should stand by their product and fix this for free. This is a Dodge product failure and nothing that I did wrong. Throttle body problems is not covered under my extended warranty, even if it was Dodge should do a recall and fix this problem.

The 2013 Dodge Journey's VIN number 3c4pdcab9dt2241. The national highway traffic safety admistration has stated to me that the recall for the engines's cover recall has passed the 60 day grace period. To ensure satisfactory recall performance and rectification I would like for this vehicle to be brought back because of the recall and a horrendous smell that started in 2014 and continues today. The smell so terrible contributed to coughing, allergies, sneezing and itching from myself and other passengers. The smell as since been diagnosed again and August of 2015. I have not picked up this vehicle from darcars of new carrollton because of the recall and the smell that has yet been fixed. This vehicle has been in and out of the shop at least 17 times, including 4 times for brakes, 4 or more times for a scheeching sound and 3 to 4 times for the smell that has cost molding/mildow. I have contacted the following organizations along with the case number. 1. Dodge case management- case#: 27627943, office of defects investigation:case#: 10775926, mopar vehicle protection plan: case #: 38205462 and mr. Brian e. Frosh office, maryland attorney general's office - case #: mu258042. Henceforth, I have spoken to management at the dealership as well as Dodge case management abut my total disability. I have since been placed on total disability in which my orthopedic doctor as stated my stress level and the wear and tear on my knees can not take on any more driving. I have had 4 orthoscopic knee surgeries, sprain ankle and carpal tunnel that make my pain level each day unbearable. It is now that I say to you that I would like for this vehicle to be brought back because of the defects and the recalls that has yet been fixed. The 60 day law applies to this vehicle. I look forward to a speedy approval as to buying back this vehicle. I have documentation to support this claim.

Just entered the freeway to go home from work. I heard an explosion thinking it was a tire. ,pulled over and realized my driver side back door window was exploded from the inside out. I was the only one in the car at the time, there is no reason this should have happened. I have only had this car since October 2013.