general problems of the 2018 Dodge Journey

I was driving in the vehicle to put gas in, all of the sudden, I heard something snap and felt something hit the back of my head really hard. I felt disoriented as I didn't know what had happened. When I stopped and look at the seat, I noticed that head rest had deployed suddenly without warning and hit the back of my head. There was no accident that should have caused the head rest deployment. I sat there disoriented and started getting a headache and my neck started getting stiff. It's been a week since it happened, if it doesn't go away , I will be seeing a doctor as the pain comes and goes.

My passenger side headrest popped open while my car was in park today. Randomly deployed. This is beyond unacceptable that something could just happen like a safety feature deploying when not impact provoked.

I came out of a meeting and found it this way. There is no evidence of an accident or hit while I was away. Also there is no evidence of anything making impact with the headrest inside the vehicle.

Reflectors are critical for visibility especially when it is foggy outside. My reflectors made my vehicle less visible to other driver because he backed his trailer into my car not seeing my lights or me and directly caused or perhaps contributed to the accident. I seek compensation due to the product liability. Manufactures must be held responsible for defective vehicles parts, which caused it a prone to failure, manufacturing defects and failure to warn in a timely matter which could have prevented my accident. I would like to file a claim with Dodge stellantis for compensation and for my personal injuries. I would like the repairs costs for the front driver side because my deductible is 1,000.

Passenger side front seat headrest airbag deployed while driving. The airbag feature deployed while my 13 year old daughter was sitting in the seat. When the safety feature deployed, it hit my child in the back of her head causing pain and injury. This safety feature deployed without warning or cause. The headrest broke when it deployed is now just hanging from the seat.

Rear back up camera in the rear view mirror is not functioning correctly. It will go black but illuminate a camera with a line through it. Makes in impossible to use to back up because the light on the mirror makes it extremely difficult to see in the mirror and the camera isn’t working to help either. One day it worked and the following day it didn’t. Also, the passenger airbag light will go in and off even with someone occupying the seat which leads me to believe the airbag will not deploy if if in an accident. The computer has been run and it showed no issues. I know there was a recall to the back up cameras but it says my vehicle wasn’t affected. How do I get this fixed. Both are major safety concerns. This car has 60k miles on it and has been through 3 sets of tires. The tires wear extremely fast on this vehicle and they are 50-60k tires.

Passenger side head rest - headrest deployed when I moved the seat forward. Vehicle was running when sitting at a stop sign.

I was in a car accident of Dec. 2018 on the 1-10 going west bound. An underage, unlicensed driver hit me going 60-70mph when we were doing stop and go traffic. (I was stopped at the time same with all the cars in front of me. She never tried to stop since she was distracted and hit me twice. The 2nd time she panicked when she hit me so hard her car flew back and she hit the gas again instead of the break. The first time she hit me none of my airbags deployed and my head hit the wheel really hard, 2nd time my seatbelt locked (first time it didn't) and I had a bruise across my chest from it.