Latches/locks/linkage Problems of Dodge Journey

2009 Dodge Journey. Consumer writes in regards to transmission failure. The consumer stated the transmission failed. The doors would not lock and the tires blew out, as there was no tread on them.

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The contact owns a 2011 Dodge Journey. The contact stated that the rear locking mechanism failed to unlock. The vehicle was taken to the dealer where it was diagnosed that the technician could not find the failure to unlock the mechanism. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000. The VIN was not available.

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The contact owns a 2014 Dodge Journey. The contact stated that when locking the vehicle and exiting, all four doors unlock independently. The failure occurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 500.

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The contact owns a 2009 Dodge Journey. The contact stated that when the fob was placed in the ignition, the engine did not start. The vehicle was previously repared per NHTSA campaign number: 14v373000 (air bags, electrical system); however, the failure recurred multiple times. The contact was also experiencing electrical failures throughout the vehicle. Also, both side view mirrors were not working, in addition to all of the door locks, master control unit, and child safety locks. The vehicle was unable to detect that the driver's side door was open. Also, the passenger side windows were nonfunctional. The vehicle was taken to the dealer where multiple repairs were made on several occasions. The mechanic replaced numerous modules, fuses, and relays; however, the failures recurred. The manufacturer was not notified of the additional failures and there was no further repairs or diagnostic tests. The failure mileage was 35,000.

The contact owns a 2009 Dodge Journey. The contact stated that the driver side door controls failed to unlock all of the doors. As a result, the contact had to manually unlock the doors. The vehicle was taken to an independent mechanic for diagnostic testing and the harness was adjusted. The contact referenced NHTSA campaign number: 10v658000 (electrical system), but the VIN was excluded from the recall. The manufacturer was not notified. The approximate failure mileage was 97,000.

The vehicle described above has been unable to unlock by itself on a continuing, but not regular basis. This occurs upon leaving the vehicle on several occasion. Per the dealer request, we began recording the number of times and locations. The attempts to correct or define the issue by fiat Chrysler America and blue water Chrysler-Dodge- Jeep have garnered no corrective measures. I believe the compromises my family's safety as it remains uncorrected. The vehicle has been to the repair shop seven times for the issue. . . . . Updated 11/18/15.

The contact owns a 2009 Dodge Journey. The contact stated that the key was difficult to turn over and start the vehicle on numerous occasions. The contact heard a loud clicking noise. The contact had to make several attempts to get the vehicle to start. The vehicle was taken to an independent mechanic who diagnosed that there was an internal electrical failure. The contact referred the contact to an authorized dealer. The contact indicated that the front driver and front passenger side windows were not able to wind up and down due to the electronic control failure on the driver side door. The contact also was not able to use the key fob and manually press the lock and unlock function. The contact had to use the key to lock and unlock the doors as the failure progressed. The vehicle was included in NHTSA campaign number: (electrical system). The contact was to call an authorized dealer to schedule the recall repairs. The manufacturer was not notified of the failures. The VIN was invalid. The approximate failure mileage was 88,000.

I ordered a new fob for my 2009 Dodge Journey since I only had one and it fell and broke. It cost me $257. 46, which included programming. When I went to pick it up on sept 4, 2013, it would start the car but not lock or unlock the doors. I took it back the next morning. I received a call later & was told the key could not be programmed again. The dealership was on hold with Chrysler for over an hour & was finally told there was an issue they were aware of with the win module. Apparently it has been happening quite frequently. So much so that there was a backorder of over a month for the module! some calls were made & a module was finally sent & received on sept. 9, 2013. It was installed on sept. 10, 2013 but when I went to pick it up the fob would lock and unlock the doors, the panic button would get the lights flashing but no honking and the remote start would not work! the car did start when the fob was inputted. It cost me another $299. 71 to order & install the module. In the meantime I had to borrow cars from relatives as the dealership did not provide a loaner car. I researched the win module issue on the internet and found that it is indeed an issue happening to others! I believe this should be a recall and that Chrysler should reimburse me the cost of the module and installation of it plus the cost of the fob simply for the aggravation and stress of having to borrow vehicles from others while this issue was being corrected. It was a simple case of programming a new fob that turned into a nightmare of almost a week. It could have been longer but thanks to god it wasn't!!.

The contact owns a 2010 Dodge Journey. The contact stated that the driver's side door became locked closed and the contact had to exit the vehicle using the front passenger side door. The vehicle was taken to an independent mechanic who diagnosed that the door latch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and no solution was offered. The failure mileage was 62,000.

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We bought a 2009 Dodge Journey sxt back in may 09. In the last month Feb 2010 on, the automatic locking/security mechanism for the driver side door has failed (scheduled to be looked in two days) and today our transmission/gearbox literally exploded under the hood at 6,000 miles. We were driving down a back road on the way to store when a string smell of burning came into the cabin and then we heard a severe pop and then nothing but billowing smoke. We had our two young children in car seats and immediately stopped the vehicle to try and get them away from the possibility of the engine being on fire. We got the kids out and I went back to shut off the car once I saw it wasn't fuel leaking. Once it cooled down and stopped smoking I raised the hood and saw what looked to be burnt transmission fluid and small metal flakes all over my engine and undersideof the hood. So it was just towed to the local dealership to find the cause. So now I have a car with a faulty security system and possibly needs a new transmission and we only have 6,000 miles on the car. Still waiting for the dealership to do the work. On a side note, with all of these issues on a brand new car we may be exploring legal options if Chrysler doesn't make this right.