Exterior Rearview Mirror problems of the 1997 Dodge Ram 1500

The vehicles driver side rear view mirror failed to stay in place which resulted in poor visibility.

The two rear view mirrors have fallen. The dealer was notified. De los espejos laterales se estan desprendiendo.

Both exterior mirrors turn in while driving making it impossible to see. This is the same problem that others have been having such as complaint #'s 724822, 9001529, 890575, 882388, 747014. I purchased this vehicle used from a Dodge dealership and after one day took it to them and discussed the problem with them and was told by some in the service dept. That they were not original mirrors. I know that these are the origianl mirrors by seeing over 100 trucks on the road with the same ones on them. I found that a sorry way to get by without discussing the problem with me, I was not asking them to fix them just if there was a way to do it. Regent Dodge in nashville is a sorry excuse for a Dodge dealership and no one should buy anything from them, and especially take anything to them to be worked on. I would appreciate any help on getting this problem taken care of since it is a major problem with being able to see other drivers while driving.

Exterior mirrors on both doors of the vehicle failed to remain in place by "moving in the wind". Dealership has examined vehicle, and determined that mirrors needed to be replaced at consumer's cost.

The failure of the rear view mirror appears to be a manufacturers defect. The mirror support arm became loose internal to the connection bracket on the vehicle and the mirror would not remain stable once it was set and the vehicle placed in motion. As you drive the mirror would just flap in the wind. After having the mirror replaced and looking at the malfunctioning mirror, my investigation concluded that there are four(4) internal screws and a bracket that secures and stabilizes and secures the mirror support arm internally. Two(2) of the four(4) screws securing the support arm was found to be loose and bouncing around inside the support cover. The screws or hardware shows no signs of being stripped or worn, they were just loose. With this mirror being a safety item, I feel the manufacturer should absorb this costly repair of $379. 32 when these failures occur. Thank you very much for any insight or guidance you may provide in resolving this issue.

Both exterior mirrors would fold in while driving, causing blind spot and almost a vehicle crash. Dealer was notified, and replace mirrors, but problem still reoccurring. Dealer refuses any more assistance. Feel free to provide any further details on this matter.

Both exterior mirrors are defective. They will not remain stationary and move around in the wind. I have seen other similar vehicles with the same defect. I contacted the Dodge customer department but they claimed no knowledge of the problem. I have tried to repair the defect but it was only temporary. They broke once again in several months.

Side mirrors shake and vibrate at all speeds .