Frame And Members problems of the 1999 Dodge Ram 1500

The contact owns a 1999 Dodge Ram 1500. The contact stated that the front frame detached from the vehicle while driving 30 mph. The vehicle was towed to a local mechanic who examined the vehicle and found that the front frame was corroded, which caused the frame and the steering box to separate from the vehicle. The mechanic advised the vehicle was not repairable. The VIN was not available. The failure and the current mileage was 43,000.

Tl- the contact owns a 1999 Dodge ram. While parked the contact inspected the vehicle and noticed the front drivers side frame was extremely corroded. The contact stated the steering box, sway bar, pitman arm, spring and shock assembly and bumper are all connected to the section of the frame that was corroded. The vehicle was not taken to a dealer for diagnostics. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 100,000. Ds.

Rust spots in 1999 Dodge ram pickup- service advisor called it rail dust, but won't buff from paint. Owners son acknowledges rust in paint. Owners son and I talked to owner, he said tha the needs to get a manafacturer's representative in on it . Was told by owners son on Feb 8 Chrysler rep would not offer to replace truck, but have it repainted. This is unacceptable since it's a new truck with 800 miles, 212 of which was on odometer already from dealer . I need help or information because I don't want a new repainted truck. I want a replacement truck . Truck is now at dealer pending manafacture representative's decision. I didnt want to put on a lot of miles so told dealer to keep it. Help me with this problem.