Windshield problems of the 2009 Dodge Ram 1500

The contact owns a 2009 Dodge Ram 1500. The contact stated that the defroster failed to clear the windshield. The vehicle was taken to the dealer. The technician diagnosed that the hvac actuator gears was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 78,500.

The contact owns a 2009 Dodge Ram 1500. The contact stated that upon starting the vehicle, heat would not blow from the vents. As a result, the contact was unable to defrost the windshield. The vehicle was taken to an authorized dealer and the contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number 09v158000 (equipment:electrical:air conditioner). The vehicle was repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 41,000. The VIN was unavailable.