Three problems related to software have been reported for the 2013 Dodge Ram 1500. The most recently reported issues are listed below.
Instrument cluster failure while driving. Instrument cluster shuts down while driving and instrument cluster fails while driving. Instrument cluster so far has rebooted and returned to working condition but so far cluster has failed around 20+ times while driving. Unknown if instrument cluster will resume functioning after failure until it does restart. Dealer unable to diagnose problem with instrument cluster making vehicle unsafe to drive due to possible instrument cluster failure. Unknown if this is a hardware problem, software problem or electrical problem. Numerous trips to dealership and speaking with ram customer service has failed to resolve issue .
Center dash cluster reboots while driving. Vehicle keeps running while cluster recycles. It has occurred dozens of times since I purchased the vehicle. It occurs at multiple speeds and sometimes when I am sitting at a stop light. I have been reporting this problem to the dealer service departments since it first occurred. No one seems to have a clue as to the root cause. Multiple software updates have not fixed the problem.
Instrument cluster failure while driving. Instrument cluster shuts down while driving and instrument cluster fails while driving. Instrument cluster so far has rebooted and returned to working condition but so far cluster has failed around 20+ times while driving. Unknown if instrument cluster will resume functioning after failure until it does restart. Secondary condition to entertainment cluster multiple failure. Entertainment console cluster replaced due to multiple failure of touch screen system. This failed to resolve the instrument cluster problem despite dealership assurances that it would. Instrument cluster being replaced now on truck. Truck 10 months old - multiple entertainment console failures & instrument cluster failures. Dealer unable to diagnose problem with instrument cluster making vehicle unsafe to drive due to possible instrument cluster failure. Unknown if this is a hardware problem, software problem or electrical problem. Numerous trips to dealership and speaking with ram customer service has failed to resolve issue.