general problems of the 2014 Dodge Ram 1500

Today is July 10, 2015. The vehicle is 2014 Dodge Ram 1500 crew cab pickup purchase new. On the steering wheel where the horn and airbag are located the seam cracked or separated starting just below the letter "s" stamped on it for srs airbags and if you are sitting in the drivers seat and looking at the wheel the crack or separation continues from that point and runs straight to the right and up to the end of the cover for the srs airbag in the steering wheel. When the horn is pressed the casing which is cracked or separated scratches you or your fingers get stuck or caught inside the opening. The dealer stated that because the mileage is over the 3 year 36000 mile warranty it would not be covered. However, if we agreed to have additional maintenance done today unrelated to the free oil change they would cover the cost to repair the defect. Please note the dealer confirmed it was a manufactured defect. I contacted Chrysler and filed a complaint with them.

On July 30th I was driving my 2014 Ram 1500 though an intersection and got hit by another truck going through the light (passenger side rear tire). This spun my truck sideways and rolled it 2 or 3 times about 50 feet. At this point the truck was laying on its passenger side door. After looking over the vehicle, I noticed that the only airbag that went off was the driver side curtain. There were 5 people in the truck and only one sustained major injuries. My mother had a broken neck and back and ended up spending about a month in the hospital. The other 3 people in the car were my 2 children and wife. We were very fourtainate, but with only one air bag deploying it could have been allot worse.

The vehicle hit the guard rail and turned over onto its side. No airbags deployed. The truck was total. The airbags should have deployed and could have minimized the injures.

I wrote a prior complaint regarding the air bags. I had taken the truck in 7 times. After I received an email back stating the case was closed, I was upset. I contacted Chrysler one more time, and they apologized and reimbursed me for most of the repairs. In the end, I was pleased that they recognized the problem and were willing to rectify the situation. .

Swerved to miss a deer. Brushed a bank with the tire only. No damage to vehicle. Just airbag damage to interior.