Carrier/rack problems of the 2000 Dodge Ram 2500

Eight problems related to carrier/rack have been reported for the 2000 Dodge Ram 2500. The most recently reported issues are listed below.

1 Carrier/rack problem

Failure Date: 10/01/2015

Completely cracked dash board top in two places.

2 Carrier/rack problem

Failure Date: 08/19/2013

Possible defective dashboard, has multiple big cracks and is fatigued material, seems to be getting worse and posing a safety hazard. If vehicle were to be involved in a crash, sharp plastic shards will be projected thru cab of truck. I do have a family and their safety is a major concern. Please get back to me in reference to this matter.

3 Carrier/rack problem

Failure Date: 04/02/2012

The dash just started to crack and fall apart into small and large very sharp pieces. What would happen in an accident? these sharp plastic parts could fly right into the driver and passengers faces.

4 Carrier/rack problem

Failure Date: 07/22/2010

2000 Dodge Ram 2500, dash board cracking and breaking leaving sharp exposed pieces of plastic. Called Dodge but have gotten no help thus far with the problem. I feel that this could cause serious injury if and accident occurred. It cracked when we opened the door on a hot sunny day and then it has cracked and broken more in the extreme cold weather when opening the door.

5 Carrier/rack problem

Failure Date: 03/20/2010

I am a owner of a 2000 Dodge ram truck (2500, 4x4, ext cab 104,000k miles). My complaint is about the dash board cracking or better yet becoming brittle. Right now I have countless cracks and a softball size hole on the passenger side of the dash. I don’t dare touch the dash as I fear of it collapsing. While owning the truck I lived in buffalo NY and now south carolina. Throughout my ownership of the vehicle I have used sun shades to protect the interior of my vehicle. I have own countless vehicles and live in az for 9 years and have never seen a dash break down like mine has. I will have to go to the dealership and have them replace it at my expense as it is a serious safety issue. One could spend hours even days reading about all the complaints about Dodge dash boards cracking and shattering. Chrysler/Dodge needs to be held accountable for their unsafe product designs and recall all defective models. The most upsetting part of this is I have to pay a high price to replace a faulty component for another faulty component. It’s a win win for Chrysler/Dodge. (VIN # 1b7qf23w4yj131134 ).

6 Carrier/rack problem

Failure Date: 06/01/2009

The front dash board crumbled behind the front panel according to my mechanic while put on a facing dash cover to patch a crack in the instrument panel. . The dash that is protected with cover is grossly cracked. I also drive 52 year old vw bug that has started to have some plastic failure around the steering wheel, but not a single crack in the dash after 52 years in the California sun. The Dodge on the other hand failed after just 9 years, and failed catastrophically. The cracking most likely happened sooner as I had a dash cover on it and didn't think to check until the cover need to be secured with velcro again.

7 Carrier/rack problem

Failure Date: 07/01/2006

Dash board has cracked in several places, some pieces 3'x4' just fell into the dash.

8 Carrier/rack problem

Failure Date: 03/01/2004

Dashboard cracked and has sunk in. Fumes are now coming through the dashboard. I wonder if the airbag will work now. I thought this was a individual incident but now I am finding out that many customers are experiencing this same problem. I need to get a dashboard replacement but that is going to cost over $300 just for the part and $300 to install. Dodge is not issuing a recall but should since this can go into a safety issue.


Other Equipment related problems of the 2000 Dodge Ram 2500



Ram 2500 Service Bulletins
Ram 2500 Safety Recalls
Ram 2500 Defect Investigations