Side/window Air Bag problems of the 2004 Dodge Ram 2500

Takata recall. I am writing to relate my experiences in attempting to have the safety recall service work, regarding the airbag recalls, performed on my vehicle. The safety recalls are referred to as p78 (driver side airbag) and r25 (passenger side airbag). Over the last three months I have tried on multiple occurrences, to arrange this service recall work via dealerships directly and with the fca us recall assistance center - during which both the fca recall assistance center and the dealerships have expressed that they have no idea on either part availability eta or when the service recall work could be performed. Initially I attempted personally calling dealerships, but was unsuccessful in securing an appointment due to dealerships either not responding or dealerships having no idea on part availability or when recall service could be made. I then attempted calling the fca (fiat Chrysler automobiles) recall assistance center on separate occasions. With an fca rep, myself and a dealership all on the same call, the dealership confirmed parts and appointment. After appointment the p78 recall fix had not been done - marked no parts no eta. I called the fca recall assistance again, and after almost an hour of myself and the fca rep together calling dealerships, all the dealerships again expressed they had no idea on when the parts would be available and no idea when the service recall could be performed. I apologize if this is the incorrect forum (website suggested by fca) to relate these fca and dealership experiences. I appreciate this is a huge recall affecting millions of vehicle and vehicle owners. I thought it maybe worthwhile to relate my experiences of both the fca and the dealerships, repeatedly conveying they have no idea on parts eta and no idea as to when the service recall work could be done. Thank you.