Table 1 shows one common equipment related problems of the 2010 Dodge Ram 2500.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
In March 2014 we received a recall notice for our Dodge Ram 2500. We took the letter to our local Dodge dealer, marshall motors, in salina, KS to verify that our vehicle needed the repair work indicated. The employee said it did and that she would keep our notification letter and a phone number and call us when the part came in to schedule an appointment. We've waited and waited and I called again on June 23, 2014 and was told that the part/parts needed were still on back order from Chrysler and they would call us when they received them to schedule an appointment. I find this ridiculous as it has been 3 months since we received the first notice of recall. If there is indeed something that needs fixed on our vehicle we feel it needs to be taken care of for the safety of our family. What happens if this part does cause an accident while we're waiting for the back ordered part? concerned and frustrated. Thank you.
I was driving west in road TX-375-loop heading the i10, I took an exit for i10 east wich is a bridge. I took it and then I heared a sound on the rear wheels so I slowed down, after that the sound stopped and I continued to incorporate to i10-east. After I took the i10 I was driving around 60 mph when suddenly I heard the sound again but this time after a few second a different sound appeared and the rear wheels stopped resulting in completely lost of control. My vehicle started to go with no direction and than took me out of the highway, once I was on the side of the road the vehicle make a 180 degrees turn and I stopped heading wrong way. I was so lucky because there were some traffic signs and I didnt crash any of them and also because even though that highway is always full with traffic I didnt crash with any other vehicle. Once I took a look of my truck I saw that the driveshaft was separated from the rear axel. I didnt filled a claim before beacuse Chrysler told me they were going to fix it since that incident happened because of a recall they didnt fix before. The recall number is m34 and its been 3 months and after I could have died in that accident they havent helped me at all. My vehicle is still in the dealer and Chrysler wont authorize to fix it.
I am extremely concerned about the recall on the left tie rod ball stud on this truck. We received the recall notice the last week in December 2013. However, it stated to call our Dodge dealer starting January 6th! this recall could cause a loss of directional control and/or crash without warning. When we called the dealer, they couldn't even fix the recall because they didn't have the parts and there was a waiting list! it is the end of April and we are still waiting for this serious recall to be fixed. Shame on you Chrysler for taking so long.
We keep receiving notifications of recalls. We have contacted a dealer to have repairs done. For approx 6 months, we have been on a list for the dealer to get parts. They say they cant get any parts. We pull a cattle trailor with this truck and are worried about an accident. Why are we not able to get parts to fix?.
I was driving on albert pike (garland county arkansas) when I lost control of the steering and ran off the road over the sidewalk. I promptly called the dealership (tim parker) and found out there was a recall notice on the tie rod end. Which I never recieved. The dealership towed the vehicle in and it was repaierd a couple days later. In June of 2014 I was driving down 70 east (garland county arkansas) and started to loose the ability to steer properly because of a massive wobble in the front end. I took the truck into America tire and wheels. They put the truck on the lift and the front wheels were so loose that you could wobble the tire back and forth approx. Three inches. I again took my truck to tim parker to find out there was a recall on the recall. Once again, we never recieved any notification. At this time I had new set of tires which had 14000 miles on them and the right front was worn through the wear bars and the left front was severly cupped. I spoke with the Dodge customer service and the dealership and they refused to replace or provide any compensation for the tire. They said the front recalls had nothing to do with the tire wear. They. Daodge, had already put my life and the life's of others in jeapordy, by this issue and by not notifying us of the two recalls until after there was an incident. I feel like the manufacturer and the dealer, there direct representative, should be held responsible and are liable for all repairs involved with this recall. I could have been killed or killed someone else. Dodge needs to back the products they are seeling to the public.