Steering Tie Rod Assembly problems of the 2010 Dodge Ram 2500 - part 1

Tl-the contact owns a 2010 Dodge Ram 2500. The contact stated that while pulling into his drive way, he heard an abnormal sound and lost control of the vehicle. The contact is a certified mechanic who diagnosed that the left outter tie rod had separated from the vehicle. The vehicle had been diagnosed or repaired. The included in the NHTSA campaign number: 13v529000 (steering). However, the part to do the repair was unavailable. The manufacturer had notified of the failure. The approximate failure mileage was 70,000. Ne.

Had been waiting over 6 months for parts from dealership to repair left tie rod recall n49. On 10/01/14, upon leaving a gas station and accelerating to proceed down highway, the left tie rod broke, causing the vehicle's left wheel to lock, resulting in total loss of control and steering ability, and the vehicle crossed over to the right shoulder, landing partially in a ditch and partially remaining on the road. Luckily there was no traffic next to me and no one was injured. The truck had to be towed to the local Dodge dealership, who happened to have the part they were holding for another customer who had not responded to the notice the part was available, and was used on our truck the same day. The disturbing thing is that Chrysler will now not reimburse my towing expense, even though it was totally related to this recall failure. I have been contacting my local dealership routinely for over 6 months to inquire about this part and been told each time that the part is not available and I am 'on the list'. On the date of the incident, I was told by the service personnel that they are allowed on a small number of parts and that they cannot get additional parts until they submit proof of installing the previously sent parts. Yet this dealership had parts that they had been holding for several weeks for a customer who had not responded to the notice their parts were in. Meanwhile, myself and many others are waiting for parts and risking injury each time we have to take these vehicles on the road. I live outside the city limits and must take a highway or interstate to travel anywhere. Luckily my breakdown/accident occurred at a slow speed and not the 60 mph that I would have been going in just a few more minutes. It doesn't appear that Chrysler truly values the safety of their customers.

The contact owns a 2010 Dodge Ram 2500. The contact stated that while reversing, the vehicle became difficult to steer. The vehicle was towed to a local mechanic who stated that the left tie rod failed. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 67,000.

I received a recall for this vehicle in January about a tie rod ball stud. It says "this could cause loss of directional control and/or crash without warning. Now that sounds kind of serious to me so I called the dealer and they said they didn't have the parts to make the repair yet. So I've called every 6-8 weeks to see if they have the parts and they still don't. I have moved from 8th to 5th on the waiting list in 6 months so that certainly makes me feel better. At this rate I should have my potential "crash without warning" problem resolved about next July. . . . . If I haven't "crashed without warning". The dealer doesn't seem to be the problem. . . . . . It seems to be Chrysler. So, what to I do now????.

The Dodge ram was checked by the dealership that has not been able to supple the recall parts (recall n 49) since the date of recall (December 2013). I called every month for an appointment and only on the last call did the local dealership tell me the first time they could supply the recalled tie rods on may 29. Consequently, I took the truck to be inspected by the local dealership for the tie rod problem on 5/14/2014 because, as I told them, I planned to drive 10 hours from santa fe nm (home) to ft collins CO pulling a horse trailer with two valuable horses and did not want anything to happen. The tie rod broke as I was backing up to attach the horse trailer for the homeward bound trip. Ten minutes later and we would have all been dead. Thank goodness the ft collins dealership did have the new tie rods in replacement but I believe the santa fe lithia dealership was much remiss in not obtaining the replacement parts for its local customers and clearing the truck for a long road trip.

I am extremely concerned about the recall on the left tie rod ball stud on this truck. We received the recall notice the last week in December 2013. However, it stated to call our Dodge dealer starting January 6th! this recall could cause a loss of directional control and/or crash without warning. When we called the dealer, they couldn't even fix the recall because they didn't have the parts and there was a waiting list! it is the end of April and we are still waiting for this serious recall to be fixed. Shame on you Chrysler for taking so long.

Received notice of a recall and contacted the dealer to schedule replacement of the left tie rod end under recall n49/NHTSA 13v-529 and was put on the list for the repair, now I have received a second notice for the same recall and when I contact the dealer their responce is they are having trouble accessing the parts from Dodge. This is unacceptable the dealer also stated that this is a problem threw out the dealer network. Nobody can get the tie rod end for the left side. This should be a priority for all involved and needs to be resolved. A very serios saftey issue!.

After receiving the recall on the left tie rod end for my truck, I took the truck to the dealer and was told they did not have guidance as to what to do yet so I should bring the truck back. A few weeks later, I returned and was told that they would order the part, but they were only allowed to order 1 per week and it may be months or years before my parts showed up. Part order was placed in March of 2014. It is now July of 2014 and the repair has still not been made. It would appear to me that an "important safety recall" would be handled in a more timely manner.

The contact owns a 2010 Dodge Ram 2500. The contact stated that while driving 3 mph, he heard a loud noise as the vehicle came to a complete stop. The contact mentioned that after inspecting the vehicle he noticed that the tie rod was fractured and became jammed against the front driver's side tire. The vehicle was towed to the dealer where the technician verified the failure and stated that the tie rod needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 84,000.

In January of 2014, Chrysler issued a recall for Dodge ram trucks. The issue is the tie rod may fracture, which could cause loss of control. The replacement part for this recall is unavailable until August 2014. This is an unreasonable amount of time to operate a vehicle with a possible safety issue. As a work truck which is used to carry and tow heavy loads, I feel it is unsafe to use it with this issue.

2010 Dodge ram. Consumer writes in regards to left tie rod recall notice problems. The consumer was informed, the part had not been manufactured yet.

Three times I've lost control of this truck at relatively low speeds and normal driving conditions. The truck would go into a right skid and fishtail. Twice the road was dry, once the road was wet. Each time I was able to recover before hitting something or exiting the roadway however I used both lanes of traffic to recover. Twice I lost control while accelerating normally after slowing for a curve or other situation. I had slowed to about 40 and was accelerating back to the speed limit of 60. Incident occurred at about 50. Loss of control came suddenly like the front of the vehicle took a sharp bid to the left on its own. Once was after hitting some washboard type bumps in the road which caused the backend to bounce to the right and begin to skid. I inspected and don't see anything obviously loose or broken. Possible related issues: a slight bump is often felt in the steering wheel and accelerator pedal. Truck is under recall n49 for a tie rod issue. But I don't see any sign that the tie rod is loose although the u-bolts that hold the damper to the tie rod may be slipping.

2010 Dodge Ram 2500. Consumer writes in regards to replacement parts for tie rod ball stud recall notice. The consumer stated Chrysler was only sending one part per week, per dealership, with a waiting list of 90 people. The consumer stated it would be 2 years before, the recall was fixed.

I purchased a new Dodge Ram 2500 truck in 2010. I received an "important" safety recall on Jan. 10, 2014 #n49/NHTSA 13v-529 for my vehicle VIN 3d7tt2ctxag1681xxx. It states the left tie rod ball stud may fracture under certain driving conditions causing a loss of directional control and/or crash without warning. I phoned fowler auto Dodge trucks in lakeport, CA 707-263-0500 on Jan. 20, 2014 to order the parts and/or make an appointment. John advised me it will take some time but he will call when it gets in. Today is February 26 and nothing has come in. According to john, the parts are being released slowly as they don't have enough. He stated they are probably 2-4 months out until they get them. I asked for Chrysler head office number 1-800-992-1977 a representative stated this has been a common complaint from customers this past week. Advised me they should be available to dealers in "about" two weeks. I am concerned for my safety as well as others in my family when I receive an "important" safety recall like this. Why do a recall if parts can't be supplied to rectify this problem before you send out the notices? can you help me? thank you, daniel “ramless” p.

We received a recall notice for our 2010 Dodge Ram 2500 truck the end of December 2013. It stated the left tie rod ball stud may be faulty. We have been trying to have it replace as instructed since 1/6/14 with no luck. The dealers in wickenburg and avondale, arizona state the parts are not available. We have been waiting 8 months to have the problem addressed. If something happens due to the shortage of parts we will follow up with legal action as it looks like it will be our only choice as the manufactures is not making parts available in a timely manner. Mary goodman.

2010 Dodge Ram 2500. Consumer writes in regards to the defective tie rod assembly recall repairs. The consumer stated he called the dealer in Jan 2014, to make an appointment to have the defective tie rod replaced. However, he was placed on a waiting list, because the parts were not available. As of July 11, 2014, the consumer is still on the waiting list.

I am very concerned that Chrysler has issued a recall for the left tie rod and state in the recall that the tie rod could fracture and cause a loss of directional control and crash without warning, but the parts for the recall are not available. We have been on a waiting list for 3 months at this time. I think this should be reviewed, it should not require people to die in a crash before something is done. How can a company know this problem exists and it could result in fatality but it appears to be no big deal that we have to wait for a repair part to become available.

This vehicle has been recalled for tie rod end malfunction, notification n49. The left tie rod end can simple break in half without warning, a very dangerous situation. I have contacted 2 dealerships for service on this recall; addys Dodge in myrtle beach on December 27 2013, and burglund Dodge roanoke va March 10 2014. I have been put on waiting lists waiting for the parts at both dealerships,. Note I have been waiting for nearly 3 months since I 1st contacted addy Dodge. Addy Dodge told me it would be a very long wait, that there are only 1 or 2 sets of parts available each week. Note that I have not had an accident, the tie rod end has not broken. And this is not a complaint against the dealerships, the complaint is against Dodge for not having the parts available. I, as many other people, am currently driving the truck with the defect because parts are not available to fix the recall. What good is a recall if there are no parts to fix the recall?.

Making a sharp left turn after stop heard grinding noise from front then when going into curve left tie rod failed causing one wheel to turn and the other not causing the truck to shake violently and to go off the road. This was a recall done in December 2012 by westbury Jeep. They would not warranty this . Total cost for new rim ,new tire, tie rod, labor, and tow $1600.

They tell us now that they have no idea when they can replace our tie rod, it first was recalled last Dec. 2013. It is now June 25, 2014. I would think it should have been replaced by now. Or Dodge should not be allowed to make anymore cars, until these vehicles are repaired.

2010 Dodge Ram 2500. Consumer writes in regards to left tie rod recall notice issues. The consumer called the dealer in December 2013, about the recall, and was placed on a waiting list. The consumer called the dealer, in March 2014 and was informed they only received 2 tie rod ends since the release of the campaign and there was no eta for additional parts.

This is a complaint about recall iiv350000. Dealship inspected tie rod end unbeknownst to me about recall in 2012. The tie rod broke in April 2013. Chrysler stated they fullfilled the recall requirment with the inspection. The failure occured after the inspection. This seems hardly acceptable as a failure can result after a visual inspection, unless some type of non-destructive testing was complete. Chrysler charged my extended warranty for the deductable for the repair.

After tie rod end replacement on Dodge ram trucks (Chrysler recall l16) alignment needs to be checked. Recall notice l16 does not require Chrysler to check alignment, and one dealership in gresham oregon does not check causing an unsafe condition if alignment is out.

Front left tie rod was a safety recall in March. I had it looked at and the dealer said it was fine. On Friday August 24th I was turning around in a driveway after I got off the highway 10 minutes prior when the tie rod broke. I called roadside assistance in which they towed to the nearest dealer since we were 58 miles from home. The dealer gave me a rental car and told me not to worry about anything, Chrysler would handle it. On Saturday the 25th, the dealership called me and told me that I would have to use my extended warranty because Chrysler said they would not pay for this, even though this was a recalled part. I would have to pay the 100. 00 deductible. I then filed a complaint with Chrysler, who then called me on Monday the 27th and told me they would pay the deductible and I would have to issue the check first and they would send me the check. I did not have 100. 00 and told them that they would need to pay upfront. They said they would talk to the dealer and take care of it. On Tuesday, the 28th I go to pick up my truck and they said Chrysler did not pay and I had to borrow 100 to take care of the deductible and also had to fill up the rental car. I feel that this was all on Chrysler and I have been a Dodge owner since early 90's and I refuse to buy Dodge ever again because of their lack of customer service. I could of been killed if this was to happen on the highway and Chrysler just does not care.

The contact owns a 2010 Dodge Ram 2500. The contact stated that the vehicle was included in NHTSA campaign id numb: 11v350000 (steering:linkages:tie rod assembly). The vehicle was taken to an authorized dealer where the contact was informed that the parts needed to remedy the recalled component were not available. The contact was not provided a timetable as to when the parts would become available. The manufacturer was not made aware of the situation. The contact had not experienced a failure. The VIN was unavailable.

Backing out of a parking spot and turned the wheel to the left and heard a loud bang from under the truck. Got out and looked under the truck and saw the left outer tie rod broken. Luckily I was only going in reverse and not doing 55 mph. I had NY whole wife and 3 kids in the truck. A quick search on google and you will find numerous complaints on the same problem. Some even 2x in a month on the same truck.

Drivers side tie rod end broke while pulling out of a parking space with wheel turned to left. This caused complete loss of steering control. There was no previous problems, or noises to indicate a problem. Had this happened while driving forward at a higher rate of speed it would most likely have cause a accident. In addition had the recall that was issued for 2008 to 2011 Dodge 2500 trucks included my VIN number, the failure could have been avoided.

Drivers side tie rod end broke in half while backing up with wheel turned to right. This caused complete loss of steering control. There was no previous problems, or noises to indicate a problem. Had this happened while driving forward at a higher rate of speed it would probable have cause a roll over. In addition had the recall that was issued for 2008 to 2011 Dodge 2500 trucks included my VIN number, the failure could have been avoided.

The contact owns a 2010 Dodge Ram 2500. The contact stated that while exiting out of the parking space, the contact heard something snap coming from the front driver side wheel. The contact was unable to turn the steering wheel after the sound. The vehicle was towed to the contact's residence and the manufacturer was contacted. The contact referenced NHTSA campaign id number: 10v657000 (steering:linkages:tie rod assembly)but was advised that the VIN was not included in the recall. The vehicle was not repaired. The failure and the current mileage was 60,000.

The contact owns a 2010 Dodge Ram 2500. While driving 25 mph, the driver side tie rod fractured, causing the tire to detach from the vehicle. The vehicle was towed to the dealer who advised the contact that there his VIN was not included in the recall associated with NHTSA campaign id number: 11v350000 (steering: linkages: tie rod assembly). The manufacturer was notified of the failure and a claim was filed (claim number:21674760). The failure mileage was 18,000.

The contact owns a 2010 Dodge Ram 2500. The contact stated that the driver side tie rod fractured while driving 15 mph. The contact referenced NHTSA campaign id number: 11v350000 (steering:linkages:tie rod assembly) but could not confirm if the vehicle was included in the recall. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure and the current mileage was 15,700.

While driving my truck with my 6 yr old son the steering system failed. The truck lost all control of the steering and the wheels locked locked in place. The left tie rod failed, the steering arm jammed into the left wheel locking the wheels in a tight steering position. Chrysler has not acknowledged the problem or acted in responsible manor to inform me of why or how this happened. Chrysler did replace the left tie rod but refused to replace the right side or compensate me for the cost of a new rim. Due to the fact the tie rod failed the wheel was cracked by the steering arm and needed replacement. This is a heavy duty truck built for and use for towing. Failure of this component under load or at a higher speed would be catastrophic. I am very concerned for the safety of my family and the american public.

The contact owns a 2010 Dodge Ram 2500. The contact state while driving at a low speed he heard a snapping noise and lost control of the steering wheel. The contact observed that the drivers side tire was out of place. The vehicle was towed to the dealer who performed a diagnostic test and stated the failure was located on the drivers left tie rod stud. The manufacturer filed report 20991683. The vehicle was not repaired. The failure and the current miles was 22,000.

Driving 2010 Ram 2500 megacab diesel 4x4 with 13950 miles on odometer. Prior to trip noted that steering wheel freeplay was getting worse and noted needed to have checked by dealer under warranty the following week. While traveling on highway at 70mph, went over average bump - front end continued to shake and bounce violently until speed dropped below 40mph. Pulled over checked tires, steering components and general condition for roadside inspection -found no defects. Continued on road. 10 miles later at 64mph had same violent reaction to bump till below 40mph. 20 miles later event occured again. Immediately took to dealer for evaluation. The dealer removed and replaced trackbar and tie rod, aligned front end, test drove and still noted wobble but improved. They then decided to replace the steering snubber. The dealer closed so I don't know if that resolved the issue yet or not. The tech said if it still wobbled that they would change the wheel bearing to resolve the issue. I will find out in the morning if the wheel bearing will require replacement.

Tl * the contact owns a 2010 Dodge Ram 2500. The contact stated while attempting to park, he placed the vehicle in reverse, turned the steering wheel and heard a loud thump. After the loud sound, the steering had become difficult to maneauver. When he got out to look at the vehicle, he saw that the front driver side tire was turned right and the right front passenger side was straight. The contact had the vehicle towed to a dealer and they replaced the tie rod assembly. The dealer told the contact there is a NHTSA campaign id number: 10v657000 (steering: linkages: tie rod assembly) that was issued for the 4500 and 5500, but not this model. The contact is concerned about the safety of the vehicle, because the tie rod was replaced with the same type of tie rod assembly, and not a newly manufacturerd one. The failure and current mileage was 31,879.