Engine Exhaust System problems of the 2012 Dodge Ram 2500

Two problems related to engine exhaust system have been reported for the 2012 Dodge Ram 2500. The most recently reported issues are listed below.

1 Engine Exhaust System problem

Failure Date: 02/25/2013

When driving the truck I will occasionally smell a very strong diesel exhaust odor from the a/c vents in the cabin of the truck, only when fresh air is selected (not recirculate). I have noticed this smell only occurs when coming to a stop, and usually corresponds when the truck is in a regeneration process. The only indicator I have for regeneration is severely decreased fuel mileage the very strong untreated exhaust smell being emitted into the cabin of the truck. After 5 visits to the dealership for attempted warranty repair, the truck still was not repaired and the condition continued. I contacted Chrysler's customer care and to seek resolution and was assigned a case number. In the meanwhile, I was instructed by the dealership to keep the ventilation system in recirculation mode to avoid breathing in the exhaust fumes. Subsequently, after several different conversations with Chrysler customer care staff, I was informed this is a "characteristic" of the vehicle and that I reserved my legal rights to pursue action. Chrysler knows this is a problem, and would rather seek protection from legal settlement or some other means to avoid addressing the problem. I don't think the owners of these vehicles (including myself) should be exposed to untreated exhaust in the cabin of the truck, period. This is a carbon monoxide safety hazard that needs to be reviewed and addressed. Upon research I discoved similar compliants were made to the NHTSA for model years 2010 and 2011. Additional research shows other Ram 2500/3500 owners with the 6. 7 cummins turbo diesel have the same issue. I have documentation of all the dealership visits, all the times/dates and names of the Chrysler employees I spoke with, along with my original complaint sent to Chrysler. Furthermore, I have the research documentation available from other NHTSA compliants.

2 Engine Exhaust System problem

Failure Date: 09/07/2012

When driving at slow speeds ( 0 - 45 mph ) or stopped deisel exhaust enters the cab through the air vents due to a leak under the hood. I have been told that this is normal by the dealer and the manufacture's rep. The truck has spent a total of 35 days in the shop so far, with no resolution. I have tried to lemon law the truck but since the dealer refuses to change any parts, I cannot.


Other Engine And Engine Cooling related problems of the 2012 Dodge Ram 2500



Ram 2500 Service Bulletins
Ram 2500 Safety Recalls
Ram 2500 Defect Investigations