Transmission Solenoid problems of the 2013 Dodge Ram 2500

Tl- the contact owns a 2013 Dodge Ram 2500. The contact stated that while driving at various speeds, the vehicle failed to accelerate and the transmission became stuck in fourth gear. The contact indicated that the check engine light would sometimes illuminate when the failure occurs. The vehicle was taken to the dealer. The technician replaced the transmission solenoid but the failure persisted. The manufacturer was notified of the failure but no solution was offered. The failure mileage was 19,000. Pam.