Steering Tie Rod Assembly problems of the 2004 Dodge Ram 3500

I took my vehicle to tire kingdom a reputable tire dealer and repair facility to have my front end checked out, they informed me that the left tie rod end and center link needed to be replaced, the also said that this model truck had a recall on theses parts manufacturer recall number h46 NHTSA recall number 09e-001 and manufacturer recall number n62 NHTSA recall number 13v-528 I verified that there was a unrepaired recall on the vehicle. So I made an appointment with greenway Dodge Chrysler Jeep ram 9051 e colonial dr, orlando, FL 32817. I told them and showed them the estimate from tire kingdom stating the repairs were needed they had the truck all day oct 5 2018 but did nothing to the steering tie rods.

I bought this 2004 Dodge 3500 ram truck used in may 2011. I was driving my 2004 Dodge 3500 ram truck in town when the left tie rod stud broke. I was stopped at a stop sign 1/2 block from my home and as I started out and turned right the tie rod stud broke. This occurred November 11, 2012. I had my vehicle towed to my home using my aaa wrecker service. There is no Chrysler-Dodge dealership in the town where I live, so I went to the local auto parts store to get the new left tie rod. The parts store did not have a tie rod for my vehicle and the counter person called the parts department at lithia Chrysler Dodge in billings, mt and ordered a new left tie rod, (mopar part no. 68038054ad). I received the left tie rod on November 12, 2012 for which I paid $131. 07 for which I have the receipt. I installed the new mopar tie rod and set the toe-in. I still have the broken left tie rod. On Jan 15, 2014, I received the n62 recall notice for the left tie rod stud may fracture and the recall notice also stated my vehicle needed h46 done. I could find no history of the left tie rod being replaced, prior to the new one I put on myself, so I assume the tie rod was original from the factory. I did file a claim with Chrysler (case #24530878), but they denied the claim because I could not prove the broken tie rod had been replaced with a mopar part. My concern is why the tie rod broke and if that means the factory tie rods are defective. I had recalls l16/h46/n62 completed on February 26, 2014. The dealership replaced all the steering linkage and the left tie rod assembly.

In December 2009 I was involved in an accident in my 2004 3500 Dodge ram while on my way to work. It was hit in the driver’s side front tire which caused front suspension damage. The truck was not drivable. I called aaa and had it towed to telegraph Chrysler Jeep and that’s where I had the repairs done. The damage was quite extensive and most (if not all) of the front steering components were replaced. The truck only had 63,285 miles on it at the time. On Monday, may 30th 2011(memorial day) my wife was backing my truck into the driveway when the left outer tie rod broke and left the truck blocking the street. I was able to move the truck into my driveway by jacking it up and straightening the tire and continuing to do so every few feet until it was clear of the road. If this would have happened less than 24 hours earlier it would have broke while I was towing a friends chevy van down I-75 at 70 mph! I had it towed to telegraph Chrysler Jeep because I knew that they had replaced that tie rod less than 3000 miles ago from the accident claim. They told me the part was out of warranty to call Chrysler directly. They also told me that they couldn’t sell me the part because chrysler’s policy on this was they had to sell me the entire front steering component package and it would cost me over $600. 00! after a dozen or two phone calls back and forth to my employer (yes I work for these ingrates!) they told me there was nothing they could do. After not being able to purchase the part I needed from the dealer and not able to find the part at a local parts store I done some research and found they replaced the 2004 steering parts with 2008 components and this was supposed to be an upgrade!? I finally found the part I needed and since aaa wouldn’t tow it back home I had to fix it myself in their parking lot! my trucks extended warranty expired the week before the tie rod broke and they pretty much said tough s**t! that’s how not to get your employees to� buy what you build"!.

Dodge 2004 3500 pickup. 100,000 miles has developed "death wobble". Front end shakes extremely violently when truck hits a bump above 65 mph> have replaced ball joints, tie rod ends and steering dampener with no success.

Truck was purchased June 2,2009. Started having injector/lift pump problems. Scheduled appt for diagnostic for 6/5/2009. Did not fix that problem and the truck was still in warranty. Performed recall h46 for tie rod end and then the problems began. Demon shake periodically at 50+ mph . Was told nothing could be done about it. Brought truck back in for injector/ lift pump problem again, now the truck was out of warranty and surprisingly needed thousands of dollars in repair. We had to foot the bill. Demon shake continues getting worse to this day. Has been looked at again and was told there is no fix. Fortunately , no one has yet been hurt. You never know when it is going to occur. Today, I see a buy back and my truck is not on it. . . I have had the same problem since purchase. Why should my safety not be as important as a newer truck owner?.

The right front passenger's side tie rod end completely separated while driving about 10 mph. This happened without any prior warning or problems. This was the first incident. There was a loss of steering. The consumer was able to avoid a crash due to the low speed. The consumer took the vehicle to an independent service repair shop who offered no explanation as to why this could have occurred. The service dealer noted there was some play within the ball joints. The consumer called the dealer who said this was normal. The tie rod end was replaced with no further problems.