Transfer Case problems of the 2004 Dodge Ram 3500

I was heading south on I-87 in new york state at 65 mph when a loud explosion sounding like a grenade going off occurred under the floorboards. My passenger and I thought the parts under the truck were going to explode through the floorboards under us. There was a lot of noise of exploding parts. I was barely able to cost to the side of the highway. There was a great deal of oil on the pavement, wires were hanging under the truck, fuel lines and brake lines were ripped, driveshaft damaged. I noticed then that the dashboard 4 wheel drive light had come on, the front hazard lights worked but not the rear. I believe that this was the result of one of two things. . . A factory defect in the transfer case clutch or a computer system glitch that caused the truck to switch into 4 wd at high speed. This was a life threatening situation and I was lucky not to be involved in a serious accident and that the parts did not burst through the bottom of the truck although they dented it.

The contact owns a 2004 Dodge Ram 3500. At 62,000 miles, an oil change was performed on the vehicle. As a result of the oil change, the front cv joint on the driveshaft failed and damaged the transmission, the transfer case, and the floor board. The bearings lacked the proper amount of grease. The dealer stated that the cross members needed to be able to catch the driveshaft. However, if the contact is driving at a high rate of speed, he could damage the cross members. The dealer also stated that they could and would not service the vehicle because it was driven too long after the component failed and the parts are no longer under warranty. General motors informed the dealer to no longer give the contact any further information due to the propriety issues associated with the defect. The contact stated that when the floor board gave in, it mildly injured his son's foot. Also, the floor board severed several pipe lines. The current mileage is 66,000 and failure mileage was 62,000.