Table 1 shows one common suspension related problems of the 2011 Dodge Ram 3500.
| Problem Category | Number of Problems |
|---|---|
| Suspension problems |
Left tie rod ball stud needs to be replaced. Have been waiting for 6 months for the local dealer in columbia, ms. For replacement. Dealer says the part is not available. The Chrysler group recall representative says the part is not available and does not know when it will be available.
We received a recall notice last year and were told to contact a Dodge dealership on January 6, 2014 which we did. They informed us that the replacement parts for the recall had a recall. We have now received a 2nd notice for the recall. Have called vasko Dodge in mcmurray, PA now a total of four times and cannot seem to get any answers. At this stage I am in fear of not only my life, but the lives of my children driving around in an unsafe vehicle. Can we get any answers??? and more particularly a name of a certified Dodge garage that the vehicle can be taken to to be properly fixed??? it's been eight months now. I would appreciate any insight whatsoever for I'm overly concerned at this point. Thank you in advance for your time and attention. I welcome any help at all.
Dodge has a recall on the left front tie rod in this truck. The recall date was 1/6/2014 it is a safety recall and still no parts!!.
The contact owns a 2011 Dodge Ram 3500. The contact received NHTSA campaign number: 13v529000( steering) in December of 2013. The contact stated that he contacted both the dealer and the manufacturer on multiple occasions and was informed that the part was still not available. The contact had not experienced a failure.
I experienced the Dodge "death wobble" on two occasions during a short drive yesterday. First was on an on-ramp to the right with a slight incline at a speed of approximately 50mph - denver area northbound c470 ramp to i70 eastbound. I crossed an expansion joint at a very slight angle to the vehicle, and immediately experienced a totally unexpected violent wobble in the front end with a near total loss of control. It was frightening! I lightly applied brakes with no immediate wobble reduction. I slowed, and at perhaps 30 mph, the front end stabilized and I was able to continue. A few miles later on i70 I took the ramp - again to the right but on a modest incline this time - to highway 58 westbound. I was still wary and when crossing an expansion joint I again experience the same death wobble, not as bad, but I was expecting it and I was going a little more slowly. This is a scary design flaw with a popular name: "death wobble. " the service writer that I spoke with at a local dealer wasn't even aware of this as a frequent issue (he owns the same model). There are a few aftermarket kits available to correct this flaw with beefier components at some considerable cost. My truck has only 16800 miles; the tires were rotated and balanced about 3k miles ago.
The contact owns a 2011 Dodge Ram 3500. The contact stated that upon inspection, it was found that the front axle of the vehicle had fractured. The vehicle was taken to a dealer and the mechanic stated that the front axle had to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 66,000.
The contact owns a 2011 Dodge Ram 3500. The contact stated that while driving 65 mph over a small bump, the vehicle started to shake violently. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 21,000.
Vehicle continues to exhibit extreme and uncontrollable front-end vibration when turning over a bump or groove in the road at speeds over 25 mph ("death wobble") subsequent to the n49 recall finally being performed on said vehicle on 10/9/14. The vibration continues until the vehicle is slowed to a stop. This vehicle is used to tow a fifth-wheel trailer in excess of 18,000 lbs, which is understood to exacerbate this defect and cause a loss of steering control and crashes that would affect numerous other vehicles on the road at the same time necessarily resulting in serious injury and/or death to the occupants of those vehicles.
Driving on interstate hit an asphalt patch truck started shaking very violently had to come almost to a complete stop before it stopped.
Took truck to love Dodge dealership in March 2014 was told they did not have the parts to fix it. Also was told they would call me by the end of April they never called. When I called back they told me the new part was also recalled . To this day I have not heard from them.
2011 Dodge Ram 3500. Consumer writes in regards to the left tie rod ball stud recall notice. The consumer stated 2 months after owning the vehicle, is when the problems started. The consumer and her husband did not like the way, the vehicle handled and steered. The problem was addressed to the dealer, at which time they were informed it was probably because the truck was a dually and they were not used to driving one and it would take some getting used to. Approximately 2-3 weeks after the visit, the consumer and her husband returned to the dealer to complain about the handling and steering. The dealer performed an alignment. They drove the truck for a few weeks, and they were still unhappy. April 2, 2012, the check engine light illuminated and the vehicle was returned to the dealer. The dealer reprogrammed the ecm. A month after driving the vehicle, the check engine light illuminated again. The dealer replaced the intake manifold heater air temp relay. The dealer then made an adjustment to the steering column. The consumer drove the vehicle for 2 more months, then the tie rod broke on the driver's side . The dealer replaced the outer tie rod end and re-aligned the front end. The consumer continued to complain about the handling and steering. The dealer then discovered the front tires were wearing on the outside front edge. It was determined the check engine light illuminated due to a blocked or incorrect air filter which was replaced and the codes were cleared. The consumers issues with the handling and steering were not resolved. In June of 2013, there was a problem with the steering column, where the consumer was unable to remove the key from the ignition. The transmission shifter was replaced. The consumer stated the tie rod broke for a second time. Chrysler determined after the original factory tie rod broke at 15,000, the replacement tie rod end and alignment were done improperly by the dealer. The improper replacement and alignment caused the front tire wear on the outside and the second tie rod to break.