Ball Joint problems of the 2012 Dodge Ram 3500

Driving on snow coverd road I started hearing a banging noise. Jacked up truck this morning and discovered a lot of up and down movement in ball joints. This truck hasn't even been off road, Dodge has had this issue for years, it's time to get these issues resolved. I am a fleet manager, we have Dodge, Ford and gm, Dodge is the only truck with front end problems. Please help us get this issue taken care of. My truck has just over 38,000 miles, and has never been abused, even if it was, ball joints should never go out at this mileage.

The contact owns a 2012 Dodge Ram 3500. The contact stated that both upper and lower passenger's side ball joints failed. The vehicle was not taken for inspection and was not repaired. The contact was concerned that the failure could impact the steering. The manufacturer was notified of the issue. The approximate failure mileage was 12,000.

Recieved recall notice on tie rod ends could fail took vehicle in to steve landers Dodge in little rock ar and was told parts are on reorder from factory and they only recieve parts to fix 4 trucks a month that they would call me when my time comes up on waiting list never got the call carried truck in today 8/25/2014 they said they replaced parts but cannot alighn front end due to ball joints are bad truck now has 42950 miles truck is dangerous to drive now it pulls to the right real bad and truck is all over the road they will not cover under warranty or recall because milage is past waranty this is dangerous may cause accident prior to having this done when recall was given it only had 30000 miles but due to delays in getting parts it is past waranty this appears to be a common problem with Dodge and very dangerous some one is going to get hurt if this problem is not corrected on these vehicles .

The contact owns a 2012 Dodge Ram 3500. The contact stated that the front tires had shown signs of premature wear and the vehicle was taken to a dealer who diagnosed that the front ball joints were faulty. The vehicle was repaired but the failure recurred. The manufacturer was not notified. The failure mileage was 22,000.

The contact owns a 2012 Dodge Ram 3500. The contact stated that the front tires showed signs of premature wear and the vehicle was taken to an independent mechanic who diagnosed that the front ball joints were faulty. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 27,000.