general problems of the 2012 Dodge Ram 3500

The contact owns a 2012 Dodge Ram 3500. The contact received notification of NHTSA campaign: 14v635000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.

Driving at speed hit bump or key brushed leg(usually when going from accelerator to brake but not always) & ignition turned off, had to put in neutral & re start. This has happened about 10-15 times at slow speeds and at highway speeds. The dealer could not duplicate when the truck was in for service. Only have my house key & truck keys on key ring. The latest incident happened last night driving at about 25 mph on a unlit, curvey, bumpy road ignition shut off lost all power including lights & I know that the key did not hit my leg because the keys were flipped on top of the ignition key(generally do this all the time). Originally this happened at random but is now occurring more frequently.

Driver side control for power windows/power locks - smoldered, smoked and then started small fire. Lots of smoke - to the point we were sick from fumes. Doors and window power operation ceased. The entire control panel melted and need to be extinguished.

While driving on the freeway at 50mph went to accelerate to pass a truck and nothing happened. Dead pedal, a big truck was coming up behind me and he had to hit the brakes as I was now in the left lane. He went to the right to avoid me. This has happened countless times. Dealer cannot figure out the problem, as no codes are set. They have replaced the apps, which is the gas pedal, the brake light switch, the ecm, the egr. None of these made a difference. Been back at least ten times for them to put truck on there computer, and no codes. They say, can't fix what they don't see. Dealer left the work order open for a long time so no evidence of all the come backs were recorded. Dealer is 40 miles away. Twice in one minute, one time only truck would not move from a stoplight. This only happened one time. I can make the truck do its dead pedal thing, but its out of warranty. It has something to do with the exhaust brake. It sounds like the brake is on, pumping the pedal does no good, just put it to the floor wait 3 or more seconds and will downshift and off we go. Like I said, when going to pass, moving into the left lane on a hill and nothing happens, just a little scary. I think it is a safety issue, it could create an accident. Rear ended. .

In August 2012 the engine warning light came on. It was taken to Dodge dealer numerous times for repair. They would reset saying Chrysler would not allow repairs. In October the Dodge dealer kept the vehicle until a week or so before christmas 2012. The engine warning light has stayed off. However within a few days of the vehicles return, I received a recall notice regarding the left tie rod ball stud. . . . Which could cause crash without warning. I immediately called the Dodge dealer. He said Chrysler was not supplying the repair parts. He put me on a list. I have called the dealer many times and he says I am at the top of the list for repairs but Chrysler is only shipping one or two parts for the repairs per month.