Steering Tie Rod Assembly problems of the 2008 Dodge Ram 4500

Driver was turning the truck around in our lumberyard with a partial load on the bed and the left steering tie rod ball stud sheared off causing a serious problem with control of the vehicle he was going less than 5 mph. The original tie rod was replaced by Dodge in may 2011 we were under the impression the part replaced solved the shearing or fracturing problem with the steering.

The contact owns a 2008 Dodge Ram 4500. The contact stated that while driving approximately 25 mph the driver side tie rod failed causing the steering to become unstable. The company vehicle was repaired by the company's mechanic. The manufacturer was notified of the failure but no solution was offered. The failure mileage was 59,000. Jft.

The contact owns a 2008 Dodge Ram 4500. The contact stated that while driving approximately 10 mph the driver side tie rod failed causing the steering to become unstable. The company vehicle was repaired by the company's mechanic. The manufacturer was notified of the failure but no solution was offered. The failure mileage was 59,000. Jft.

The contact owns a 2008 Dodge Ram 4500. The vehicle was included in the recall associated with NHTSA campaign id number: 10v657000 (steering:linkages:tie rod assembly) and the vehicle was taken to an authorized dealer. The contact was informed by the dealer that the necessary parts needed to perform the repairs were not readily available and would need to be ordered. The contact was told that they would notify him when the parts became available but he had not been notified. The vehicle was not repaired. The failure and current mileage was 39,000.

The contact owns a 2008 Dodge 4500. The contact was driving approximately 10 mph when the steering wheel began to malfunction and became unresponsive. The vehicle was towed to the dealer where the technician advised that the tie rods would need replacing and that there was a recall for the driver side tie rod in which the contacts vehicle was included. The NHTSA campaign id number was not available. The technician replaced the driver side tie rod and advised that the passenger side tie rod would not be repaired under the recall. The contact attempted to contact the manufacturer in regards to the repairs but to no avail. The vehicle was repaired. The VIN was unavailable. The approximate failure mileage was 115,000.