Dodge Ram 5500 owners have reported 4 equipment related problems since 1996. Table 1 shows the 1 most common equipment problems. The number one most common problem is related to the vehicle's equipment (4 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
02/26/15 while under warranty. . . . #1 - water pump & water pump bearing defective - coolant leaked, leaks around shaft, belt damage due to failed water pump. #2 - check engine light is on after repair complete pcm codes p2509 bcm power signal int p20ee scr nox cat efficiency p20ee has a flash p2560 coolant low - caused by repair #1 so the warranty covered the water pump and water pump bearing that were defective, but not the belt that was damaged due to it. Also during this repair it was noted that there was a check engine light that never went off after repair and a p20ee that only temporarily got reset. 03/20/15 warranty running out, but luckily still covered. . . P20ee error has been present the last 2 days and check engine light on since last repair. Because of p20ee, the truck went limp and the driver is about 45 min to the nearest dealership with a diesel tech. Truck bought brand new July 2014. All maintenance up to date. Truck well taken care of. All we want is for the truck to run without issues. Is that too much to ask? I can see it giving up in a few years, but less than a year? its a commercial truck.
Received safety recalls #p65/NHTSA 14v-635 and #n63/NHTSA 13v-527 Chrysler states in their notice that the parts are not available but they would send a letter to the vehicle owner when they are. Have contacted the dealer several times to check on the parts. As of this date nothing has been received from Chrysler and the dealer hasn't an answer. This vehicle is a fire dept emergency response vehicle. Would like an update from Chrysler. The fire dept just received another safety recall on this vehicle #p27.
Contacted by Chrysler on or about 12/1/2014, concerning recall, p65. This recall effects the diesel fuel heater assembly, which as notified by Chrysler could cause a engine compartment fire. As of an inquiry on 2/18/2015, they still have no estimated time frame for making parts and repairs available. Our first inquiry on 12-19-2014, yielded the same results. I contacted our local Dodge dealer 2/18/2015, who stated "there are no parts available for the recall".
When I pulled out from a stop into the intersection I realized the cars were closer that I first thought, and when I instinctively pushed the accelerator to the floor to get out of the way, nothing happened for what seems like eternity but maybe just a portion of a second before the engine responds. This delay could be a life threatening situation, since the vehicle does not respond as you would expect it to, and could therfore allow you to be in the path of oncoming traffic without the ability to get the vehicle to move as you would expect it to. This "dead pedal" syndrome has happened on numerous occasions since I have had the truck on the road in the last year.