Frame Rust problems of the 2002 Dodge Ram Van

Two problems related to frame rust have been reported for the 2002 Dodge Ram Van. The most recently reported issues are listed below.

1 Frame Rust problem

Failure Date: 02/03/2015

Took van in for inspection and was informed that the entire frame had rust issues. Was told the front frame was so bad I should just park it as that anything from the radiator to the engine could just fall out with one good jolt. Did a little research and found this is a commmon problem with these vehicles as with the Toyota trucks. The body shop I took it to said he had 13 of them this year alone. I crawled under there and there are large areas of frame that has just dissappered. Either poor quality steel or improper rust prevention at manufacture point could cause this much damage. Company should be made to step up and replace the frames.

2 Frame Rust problem

Failure Date: 08/08/2014

On 8/8/14, a loud banging sound occurred when going over bumps and railroad tracks while driving to work. At that time, stopped driving van until were able to take it to bettenhausen Chrysler Jeep in tinley park, IL. On 8/14/14. On same date were informed vehicle was unsafe to drive. The area around the sway bar is completely rusted away. The other areas of the frame show rust and corrosion which will eventually cause the steering mechanism to fail making the vehicle very unsafe to drive. The proper procedures were followed to determine if Chrysler would warranty the repair of this vehicle since they have experienced this same problem with some of their other vehicles. Van was transported to riverdale body shop, tinley park, illinois, to determine the cost of repairs. Chrysler was contacted. On 8/27/14 were informed Chrysler would not warranty this vehicle. A telephone call was made to their customer care center wherein a case was presented to get them to warranty the work. A letter was also sent out to different Chrysler people on this same date.


Other Structure related problems of the 2002 Dodge Ram Van

Frame Rust problems
2
Frame And Members problems
1
Body problems
1


Fuel Economy of Ram Van Vehicles
Ram Van Service Bulletins
Ram Van Safety Recalls
Ram Van Defect Investigations