Front Suspension Lower Ball Joint problems of the 1997 Dodge Stratus

After the recall regarding the lower ball joint was repaired, it then failed. Recall # 97 v 201 000.

The lower control arms and ball joints were replaced due to corrosion, however upon leaving dealership, consumer was informed by a service manager that part was under recall(#750) the service manage advised consumer to request reimbursement from Chrysler, consumer contacted Chrysler and was informed that the part was know to be defective and to send in all documentation, consumer then received a letter stating that he had not met the required conditions of the recall, consumer states he complied the with control arms inspection per recall on Dec 15, 1998 but at that time there was no immediate problem.

Recall work on the lower control arm denied to consumer from dealership.

Consumer states that the recall remedy did not correct the problem which has reoccurred. Recall number 97v210000. Please give any further details.

The dealership is providing incorrect information about the recall for the lower control arm 97 v 201 000. The dealership is indicating that if they repair the control arm as stated in the recall, it will cause damage to the sway bar. There also some discrepancy about whether or not the VIN is part within the remedy scope. The vehicle's ball joints were replaced at the consumer's expense. The consumer request reimbursement.