Automatic Transmission Cooler problems of the 2001 Dodge Stratus

: the contact stated while the vehicle was parked, a large amount of transmission fluid was observed on the ground. There was no warning signal prior to the incident. The vehicle was towed to the service dealer who determined that the transmission fluid line had leaked. The service dealer replaced the 2 transmission cooling lines, 4 clamps, and part of the oil system. The manufacturer was notified and advised the contact that the vehicle was not part of NHTSA recall # 01v011002, which pertains to the cooling unit and lines for the automatic transmission due to the VIN.

I took my car in to get the oil changed, and the guy told me that I was leaking transmission fluid from the cooler hoses. When I got home I looked it up on the internet and found that there was a recall for this problem, NHTSA campaign id#01v011002. So this morning I called the local Dodge dealer(llithia) and asked him about the problem. He told me that there was no such recall, and that it would cost around 150. 00 to fix. I took it to a different mechanic, and they put some hose clamps on it for 64. 00, but I think that is a temporary solution. I am disgusted by lithia Dodge calling me a liar, and not wanting to fix the problem.

Consumer is not satisfied about her request for reimbursemnt being declined, consumer received a recall notification (01v011002) in the mail to contact her dealer, but when she did she was advised by delaer that they needed an entire day to perform the repairs, therefore work could not be performed on a Saturday, consumer contacted manufacturer about rental reimbursement and she was told that the dealer could have performed the work on a Saturday and if not consumer should have called the customer service center to get another authorized dealer, consumer states that no where on the paperwork that it says if your dealer is unable to perform work to contact customer service.

01 v 011 002/transmission hose: dealer , family Chrysler, Plymouth, cleveland, GA; phone # 770/503-9370, informed that they were not aware of this recall. Manufacturer was notified, and informed that they did not know when this information would be sent out to dealers. Asking NHTSA assist in with this problem . Feel free to provide any further details on this matter.

Ntsa recalled this car for defective transmission cooler hoses. The same hoses are used extensively in engine compartment for power steering. Why did you not require all defective hoses be replaced??(hose labled CT rubber & plastics 09 rp04)see your file:NHTSA campaign id number: 01v011002.

The consumer received a recall notice for transaxle oil cooler hoses, however it took five different appointments for dealer to remedy the problem, in which the first three occasion consumer was informed there were no parts, the next time consumer was informed they only had half of the parts, and the final occasion is when it was finally fixed.