Table 1 shows one common suspension related problems of the 2013 Ford C-max.
| Problem Category | Number of Problems |
|---|---|
| Suspension problems |
Description from Ford dealer is in quotes, plus I added more details: "rear sub-frame" (f1fz5035d cross member) "broke in half" (due to rusting). "unsafe to drive at this time. " good thing my wife questioned the new clunking sound that was emanating from the rear of the vehicle when going over bumps. We were able to proactively catch this before it resulted in an accident. I believe these parts should last much longer than 10 years.
The contact owns a 2013 Ford C-max energi. The contact stated while driving 30 mph, there was a grinding sound coming from underneath the vehicle; followed by the vehicle shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the front axle and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that there were no recalls for the failure and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 73,000.