general problems of the 2013 Ford C-max

The rear impact bar is completely disintegrated and is falling off of the subframe due to extreme rust. There is either no or very little amount of rust on the entirety of the rest of the vehicle. The impact bar is either manufactured with incorrect materials or is otherwise defective. The impact absorber is attached to the impact bar and due to the integrity of the impact bar being destroyed, the crumple zone in the rear of the vehicle will not work as intended and the safety systems would not perform as intended. The impact absorber is not sitting correctly as attached to the impact bar and major portions of the impact bar are missing due to extreme rust. This is currently available for inspection but is going to be repaired soon. A review of forums, like reddit, online reveal that other owners of this generation of cmax have had rusted out impact bars in the rear and have failed state safety inspection. This vehicle was never in an accident.

The backup camera always quits working while in the middle of reversing. It will work for a second, but then the display will flip upside down or go completely black and display a message saying "camera unavailable. Please contact your dealership. " it started doing this about a year ago, but was intermittent. It started happening more often over time, and now it always happens. It makes reversing dangerous, as the camera will quit working while the vehicle is still moving. This is especially dangerous in parking lots where there are pedestrians around. It is available for inspection upon request. It has not been inspected by anyone yet.

The component that failed is the lug nuts. They are swollen. Had them replaced when I got new tires in December, 2022 because mechanic could not use the ones that came with the previous tires. He said I would be driving on broken lug nuts because of how he had to take off the lug nuts that came with my Ford. On may 17/2023, took my car to a Ford dealership for an oil change and inspection. They could not rotate the tire because of the swollen lug nuts.

I wanted to file a complaint about a recall notice. I received a notice that there was a safety recall on my car, the notice is dated July 2022. It states parts should be available by the fourth quarter of 2022 which is now. I just checked on the NHTSA website and it states there are parts available. I have yet to receive a notice to contact someone to get my car repaired. This recall involves the shifter. October 29th we were out running errands. I got back into my car, turned it on, and put it into drive and nothing happened when I put my foot on the gas. I tried reverse and the other drive positions and nothing. I had to turn my car off and then back on again and it finally went into drive. Since this recall involves the shifter, I am worried that my car might not shift into gear when I need it to. Am I able to just contact a Ford dealership to get this repair done, or do I have to wait for the letter? thank you for your help.

What component or system failed or malfunctioned, and is it available for inspection upon request? I have a 2013 Ford C-max se that is having terrible white noise and static from the speakers. I see that this is common with the sync system and not limited to C-max models how was your safety or the safety of others put at risk? I have not had a diagnostic run but I have seen so many listservs with the speaker issue. The car will be quiet and then blast static to the point of having to pull over to get the car over to get it to stop. It's so loud sometimes that it is hard to drive. Has the problem been reproduced or confirmed by a dealer or independent service center? I am taking the car in on November 10th for an inspection. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I am taking the car in on November 10th for an inspection. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no, this has gradually be increasing in severity over the last few months.

This vehicle has given us numerous numerous issues and left us stranded it has been a safety issue for my family we recently had to have law enforcement involved to try to save us from where we got stranded due to the unreliability of this vehicle and after already having a transmission replacement and having the car right now in the shop for approaching one month and they still cannot find the issue there has been one problem after another forward keeps giving me the run around when I contact them directly and the dealership is just giving me extremely generic responses and telling me that their staff is not available this week and that they have many other customers to have to worry about and that I basically can go rent a car if I have a problem with not having a vehicle, I do not want to continue to have to risk my life or the life of my wife or children because of the lack of ownership from the dealership and the manufacturer in this situation I keep losing out and being told to just wait and wait, please help! there is a current safety recall also, butbi feel like this entire vehicle is a safety concern at this point for my family and myself.

The backup camera image is intermittently reversed, or it sends an error message telling me to contact the dealership, or it simply displays a black screen and is it available for inspection upon request. My safety and the safety of others is put at risk, because it is nauseating and disorientating if I glance at the screen while trying to back up and it is easy to hit anyone or anything behind me as I back up as my brain tries to process the upsidedown image. The problem has been reproduced or confirmed by a dealer and an independent service center. The vehicle, or camera image has not been inspected by the manufacturer, police, or insurance representatives. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. The car was parked for 2. 5 weeks while I was on vacation and it first appeared on my first drive upon returning.

Im considering buying this car, does Ford still have an obligation to inspect and repair this car if there is a problem? the recall states is from sept 2014, is there a time period in which they no longer have to honor doing the inspection and or repair if needed?.

The rearview camera is usually upside down. Occasionally, a blank, black screen is displayed. Infrequently, it appears normal. A few times, a message is displayed saying it needs to be replaced. In view of the fact many models have a recall notice for this very problem, I elected to report it.

While driving, the cmax displayed a red hazard, stop safely now, and lost all propulsion. The car was unable to be moved and is stranded in the driving lane.

Car will not turn off. There’s a recall for this for 2015 models but it needs to be expanded. This also affects the gas gauge, which has been frozen at the same level near full even though the gas tank is almost empty. I now have to guess if I need gas or not.

The plug on the charging cord partially melted (see photo). I took the cord to my Ford dealership (sayville Ford, sayville, NY) and was told that the cord was not eligible for replacement but they could sell me a new one for $420. ! I subsequently looked up the Ford recall number (18s24) and called Ford and was told that because the cord had previously been brought in to the dealer (2019?) and found to be undamaged, it was not eligible for replacement.

While driving to work the car started to accerlate on its own. My foot was not on the gas and I had put my foot on the brake pedal to slow the car down. My work is only 3 miles away but for that 3 miles I had to ride the brake because the car wanted to speed up. The highest it got to was over 35 mph until I applied the brake harder. I even took my foot off of the pedals completely to make sure I wasn’t accidentally pressing both pedals. There were not obstructions or floor mats bunched up under the pedal.

The contact owns a 2013 Ford C-max. The contact received a recall notification of NHTSA campaign number: 18v592000 (equipment); however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The car was parked and turned off, I came out to the car and found the electrical charging cord had caught on fire at the base of the handle that inserts into the car. The area melted/disintegrated. It was covered in soot. The charger had been plugged into the car for about 1 hour. Fortunately my car or home did not catch on fire. This charger was a replacement from the recall in 2018.

I have received 3 safety recall notices regarding the door latches, one in January 2017 (recall notice 16s30), one in August 2020 (notice 20s30), and now again in December 2020 (notice 20s30). I have responded twice and supposedly the latches were fixed or replaced by the dealer. Now that I have received the third notice of required dealer inspection, I am very worried that the previous repair had not been done , or had been done incorrectly. Ford will not respond, other than stating I must bring the car to the dealer. This is very concerning from a safety point of view and is time consuming and expensive when missing time from work. They provide a website to check the latch numbers on each door, however, after entering the numbers, the website states that the vehicle must be inspected by the dealer. The representative on the phone said to refer to the website.

Why does the 2013 cmax energi not have a trunk safety pull? when battery dies you cannot open the trunk to get to the battery in the trunk. This is a serious safety issue that has stranded my car in parking lot at night and now in my garage. I cannot put my car in neutral, because the cmax does not allow you to change to neutral when the battery is dead. Stranded car owner. Needed to get groceries for my parents, so this is the last straw. Under a stay at home order, so do not want to call tow truck, cannot tow out anyways since cannot get it in neutral. I have replaced my battery several times, this shouldn't be happening.

Rear view camera display is upside down. Display was normal when the vehicle was purchased and then one day it flipped upside down and all overlay information disappeared (lines and distance indicators).

The liftgate and latch should have been on the recall list and/or listed on the extended warranty but is not currently on the lists. Ford corporate refused to repair the vehicle at their expense and still has not reimbursed me for the expense. The liftgate opened unexpectedly and without warning on a few occasions: 1. The liftgate opened while I was driving on the freeway at 45 miles per hour. 2. The liftgate opened while I was driving on the street at 25 miles per hour. 3. The liftgate opened on December 17, 2019 while I was backing out of a parking space in a parking garage and hit the structure of the parking garage, causing damage to the liftgate. On Friday January 24, 2020 the liftgate ajar warning signal appeared on the console inside the vehicle. When I checked the liftgate it was not open or slightly ajar. This is all hazardous and should be considered a safety issue that needs to be corrected.

Bought the car in may 2017. No problems until October 2019 car didn't crank everything dead. Took it to one dealer and they laughed at me. They replaced the 12v still didn't run. Had it towed to riverside Ford October 2019. They worked on it didn't get the car back until Dec 13, 2109. Paid the bill in full. And drove the car home. Two weeks ago. Dead again. My car is sitting in my yard because I can't afford to take it back to riverside Ford or any other dealer to be fixed. What can I do now?.

Purchased 2013 cmax used from a car dealer with 39,000 miles on it in 2018. Been driving it for 1. 5 years- now has 58,000 miles. . Suddenly warning red triangle appeared with audio alert to stop the car immediately. I was driving on I-95 in the middle lane at 60 mph. Could feel the car had lost power, able to get to breakdown lane and had the car towed-to dealership. They found "nothing wrong. " car returned to me- second incident 3 days later, while turning into shopping center, again, felt the car lose power, red triangle/warning. Stalled in lot- it was a Sunday. Turned the car off- when I turned it back on engine warning light was on . I called the Ford dealership, and spoke to a sales person who told me it was safe to attempt to drive the car- able to drive it home ( slowly)- then to dealers the next day- warning light still on. Dealership unable to find the root cause of the problem and Ford giving limited support to the dealership. Car still in the shop x 1 week- service advisor states it would not be safe for me to take the car until they find the cause because it could do it again at any time.

Tl - the contact owns a 2013 Ford C-max. The contact received notification of NHTSA campaign number: 18v592000 (equipment); however the parts were not available. The dealer, serramonte Ford (999 serramonte blvd, colma, CA 94014. 855-638-2136) was contacted and confirmed that the parts were not available for the recall remedy. The contact had not experienced a failure. VIN tool confirms parts not available. Jc.

Hello my 12v battery is discharging suddenly and without reason. The battery has been replaced and the fault returns. According to TSB 15-0089, when replacing the battery in the 2013 car, the electronic module should be replaced. The dealer never performed this step, the Ford motor company does not take responsibility for the dealer. I'm afraid that eventually my car will burn. This faulty electronic module (modem or telemetrics) is located near the high voltage lion battery. Please help . I mention that Ford recommends not to connect the charging cable due to the possibility of fire. Greetings (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The 120 volt connivence charge corg provided with the vehicle may overheat. Ford motor company will modify or replace the with a new charge cord that helps prevent the overheating and a possible fire. Almost 2 years after this recall Ford has not notified me of a repair. The local dealership does not aknowledge theie involvement in this recall and feins ignorance and no willingness to find out any resulation.

Ford issued a recall in August 2018 with still no remedy available. This is a long time and I'd like a fix soon.

The contact owns a 2013 Ford C-max energi. The contact stated that the convenience charge cord overheated. The contact received notification of NHTSA campaign number: 18v592000 (equipment); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hansel Ford (3075 corby Ave, santa rosa, CA 95407, (707) 623-1426) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was made aware of the failure by the dealer. The failure mileage was 50,000. VIN tool confirms parts not available.

Car was plugged in to charge overnight in the garage. Early the next morning, the garage was on fire. Car burned to the ground. Investigation points towards the charging car as the cause of the fire.

Oem electric charger (a separate mechanism not a part of the vehicle) caught fire upon plugging it into a socket (same charger, same socket has been used for over 3 years).

Stalls while in motion on . Had stopped for a light when I went foward the car stalled,then stalled 2 more times in less than 1/8 th mile . Then the car sat for 1/2 hr then was all right the rest of the way home.

Upon braking, the car has lurched forward on several occasions, almost rear ending other cars, happens in all kinds of weather, road surfaces, intermittent but happens probably at least 3 times per week. Also, when stopped and accelerating, the car has a hesitation issue like no fuel gets to it for a moment and that has happened 3 times in the last week as well as several months ago.

Anytime I break or let off the gas and there is a bump or a steel plate in the road my car slides. This has been happening or 3 years now. When it rains and ita wet outside its even worse. I have brand new tires on and it still happens.

Attempting to slow down the car accelerated instead causing another vehicle to be struck. Ended up in a neighbors front yard 2 feet away from brick wall before it finally came to a halt. Was able to drive cmax home without further incident and intended to take car in for service on 1/21/2015. On 1/20/2015 unable to unlock with remote. Then unable to get car started and had to be towed in.