Vehicle Speed Control Related Problems of the 2016 Ford C-max

Table 1 shows two common vehicle speed control related problems of the 2016 Ford C-max.

Table 1. Vehicle Speed Control related problems of Ford C-max

Problem Category Number of Problems
Cruise Control problems
1
Vehicle Speed Control problems
1

Cruise Control problem #1

Tl the contact owned a 2016 Ford C-max. While driving 60 mph, the cruise control failed to disengage, which resulted in a crash. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was towed to the insurance company's tow yard and declared a total loss. A police report was filed. The contact's wife was injured and received medical attention. The manufacturer was not notified. The failure mileage was approximately 25,000.

Vehicle Speed Control problem #2

Received a letter from Ford although Ford is not calling this a recall I believe it is pretty serious. This if for the customer satisfaction program;17b28 Ford is saying the electronic throttle body may develop contamination and may result in the vehcile entering a protective low-speed mode which can be dangerous if this happens on the highway. I called my local dealer and they are saying that the the next appointment for this fix is not until August 2018! I think this is a pretty serious problem that Ford should fix right away. I have not had any issues however I have read from some people that this has happen on their vehicle in which their car dropped to 5mph.


Vehicle Speed Control related problems in other Ford C-max model year vehicles:



C-max Service Bulletins
C-max Defect Investigations