general problems of the 2016 Ford C-max

The contact owns a 2016 Ford C-max energi. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(r), the rearview camera failed to display an image as intended on the center digital screen. No warning light was illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

The contact owns a 2016 Ford C-max. The contact stated that while the vehicle was parked, the contact noticed that the rearview camera became inoperable. The contact stated that the rearview camera image appeared upside down. The vehicle was taken to an independent mechanic, where it was not diagnosed or repaired. The contact was referred to the dealer for further assistance. The vehicle was taken to the dealer, where the vehicle was not diagnosed or repaired. The contact was referred to the NHTSA hotline for further assistance. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.

The contact owns a 2016 Ford C-max hybrid. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The message "rear-view camera not available" was displayed on the screen. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000.

The contact owns a 2016 Ford C-max energi. The contact stated while in reverse (r) and backing up at 3 mph the back over prevention camera failed and displayed a black screen. The contact stated that that when the back over prevention camera failed to operate, the radio and the gps became inoperable. The contact stated that the back over prevention screen occasionally turned blue or showed a distorted image. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent but was occurred several times. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that a software update was needed. The vehicle was repaired. The contact stated that she was advised by the dealer that the software update was not a certain remedy. The contact stated that the failure had reoccurred and that the back over prevention camera became inoperable. The manufacturer was informed of the failure. The failure mileage was 127,295.