general problems of the 2016 Ford C-max

The contact owns a 2016 Ford C-max energi. The contact stated that while the vehicle was parked, the charging cord overheated and became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 18v592000 (equipment). The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

I was driving slowly leaving a supermarket parking lot. There was no one else around. There was a sudden loud bang, the car lurched upward and to the right, coming to rest over a curb hanging down a ditch. The front end started to smoke and then caught fire. The car was a total loss. There had been no impact. I was able to escape down the ditch with the help of police and the fire department put out the fire. The first 2 pictures are on the scene; the remainder in the tow lot. Friends have suggested that perhaps the hybrid battery exploded.

Rear backup camera intermittently does not show any image on the screen. When this happens the screen is either blue or black and camera image either flashes in and out or never shows up at all. This happens approximately 10% of the time the vehicle is put in reverse - the rest of the time the camera works normally.

Ford has recalled many cars/trucks for backup camera issues. My car is not part of the recall and has had many issues with the camera which I have mentioned to the dealer. I would like you to included my vehicle in the recall as well. The camera shows a dark screen and then a message appears saying it is not available. I'm attaching the most recent incident which was 10/08/2020 & happened again numerous times. I just don't want to be stuck paying for this "repair". Thank you kindly, barbara d. Johnson.

My charger isn't always fully charging at home and work. At home my car is parked in the driveway, the outlet is dedicated to the charger. At the top of charger I get the red flashing light and sometimes on the bottom as well.

Received a letter from Ford although Ford is not calling this a recall I believe it is pretty serious. This if for the customer satisfaction program;17b28 Ford is saying the electronic throttle body may develop contamination and may result in the vehcile entering a protective low-speed mode which can be dangerous if this happens on the highway. I called my local dealer and they are saying that the the next appointment for this fix is not until August 2018! I think this is a pretty serious problem that Ford should fix right away. I have not had any issues however I have read from some people that this has happen on their vehicle in which their car dropped to 5mph.

Head impact - previously recalled in July 2013 by Ford motor company for headliner design issues. Struck when turning vehicle onto highway.