Six problems related to power train have been reported for the 2016 Ford C-max. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Ford C-max based on all problems reported for the 2016 C-max.
Was driving it to a shop to do a transmission fluid exchange and got a big stop safely now warning on the dash with an advancetrac warning as well. Car stopped dead on a freeway off ramp - was very fortunate to get an immediate socal freeway service tow off the ramp in los angeles to a safe place, and after aaa told me I might wait 4 hours for a tow to my preferred Ford dealer, I got the car restarted and got it to a another dealer a couple miles away. Inspection showed a p0b37 error code with chafing of the high voltage battery harness. The dealer originally quoted me $1200 to fix it, but when I mentioned the California 10/150 hybrid powertrain warranty, they subsequently found TSB 17-0015 which deals with this exact issue on the 2013-16 energi, and I've now read a report of the same issue on a 2017. The TSB quotes 1. 8 hours labor with chafing and installation of heat shrink tubing, tie strap, and electrical tape. . . Where the dealer came up with $1200 is beyond me. Obviously I'm pleased with the fact Ford is covering this one, but hope it doesn't happen to you. . . I had about 30 seconds to get the car to a safe place before it stopped entirely, and if I'd been in heavier traffic the vehicle would have stopped dead on a very busy expressway.
Driving along a highway holding steady speed of 65mph, the car displayed a "stop safely now" message and disabled the accelerator. We were able to coast to a stop on the side of the road. The car would turn on and off with the push of the on/off button, but the "stop safely now" message remained on the dashboard any time the car was powered on, and the car would not move. We called Ford as we are still under warranty; however, a tow truck would have taken approx 90 minutes, and I was not in a safe position, so I used a obdii scanner and app to reset the fault codes. After that the vehicle resumed normal operation. This is the third time we have seen this error in the last 18 months; however, the last time was approximately a year ago.
Tl- the contact owns a 2016 Ford C-max. The contact stated while driving approximately 15 mph, downhill, when the vehicle illuminated a warning light that stated to stop safely now, as well as, an engine warning light was illuminated. The vehicle then suddenly stalled. The contact stated they cruise down the hill into a nearby parking lot and turned off the vehicle. The vehicle was towed. The contact took the vehicle to the dealership (formula Ford inc. Located at 265 river st, directions montpellier, vt 05601 phone number 802-223-5201) who stated that the sobd module needed to be replaced. The vehicle had not repaired. The manufacturer was made aware of the issue, however, the contact was still awaiting approval on the part for the repair. The approximate failure mileage was 47,000. Gl.
Tl the contact owns a 2016 Ford C-max. On two separate occasions, after the vehicle was parked, the contact arrived back to where the vehicle was parked; however, the vehicle was no longer in the parking spot. The contact stated that the vehicle had rolled away. On the first occasion, the vehicle was parked on a flat surface. The vehicle rolled backwards and crashed into a tree, causing major damage to the vehicle. A police report was not filed. On the second occasion, the vehicle rolled backwards again, struck a tree, and continued onto the roadway. There were no injuries and a police report was not filed. The vehicle was taken to santa monica Ford Lincoln (located at 1230 santa monica blvd, santa monica, CA 90404, (310) 451-1588) to be diagnosed, but the mechanic was unable to reproduce the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was unknown.
While I was driving & turning around a corner on a city street in newport, ri, a silent warning flashed on the car dash in large red capital letters, reading: "stop safely now!" but the engine stopped immediately - before I could apply the brake - leaving me stranded in the middle of traffic. At the same time, a yellow "engine" and "traction control" icon appeared on the dash. I waited a while and tried to start the engine, but no response. Called newport police to get my car out of the traffic lane. Together, with the police and a friend who also responded to my call for help, we got the engine started and slowly drove the few blocks to my home. The car is in my driveway, and I haven't started it since. Flood Ford service dept. Advised me to call Ford roadside assistance & have the car towed to their service department. There is no police report as such; it is considered by the newport police as a "call for assistance. ".
The contact owns a 2016 Ford C-max hybrid. While driving approximately 45 mph, the vehicle shut down and the "stop now pull over" warning indicator illuminated. The vehicle was pushed to the side of the road and towed to perry Ford of poway (12740 poway rd, poway, CA 92064), but the cause of the failure could not be diagnosed. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 18,000. **.