Headlights problems of the 2004 Ford Crown Victoria - part 1

The lighting control module failed one night. The passenger headlight went dim and my signals wouldn't work on that side. Eventually the entire thing failed and there was no audible clicking from the module.

My car was recalled for a faulty lighting control module and was repaired in June 2014 because the headlights failed. Today the lights experienced the exact same failure. Ford is refusing to repair it unless we pay full price for diagnostics, parts and service. I have found that another recall was issued for the same part in April of '17 but my car is not included in the recall. Recall #15s39. I can't understand why this recall repair would only last 3 years unless something was faulty in the repair parts or installation of the part. Please can someone help me?.

Ford sent me a written safety recall notice 15s39 NHTSA 16v-861 instructing me to approach my Ford dealer to obtain installation of a lcm bypass kit that will correct a potential headlight problem. I received earlier letters informing me that Ford was searching for a fix. When I contacted the dealer no such fix was available.

The contact owns a 2004 Ford Crown Victoria. The contact stated that the headlight control module malfunctioned. The dealer repaired the same failure one year ago. The vehicle was not repaired, but the failure occurred on numerous occasions. The manufacturer was made aware of the failure. The failure mileage was 80,500.

Recall # 15s39, pertaining to headlight module and soldering problems causing the headlights to go out. My headlights have gone out. It has been checked for fuse problems and bulbs burnt out. Not the problem. Contacted the manufacturer and 2 dealerships. All said the part is not available and they do not know when it will be available. Their remedy was that I walk. It has been since December 21, 2015 since the recall letter was sent out. It too had no remedy, or when the part would be available. Ford has no plans to fix the problem. My headlights went out when I was driving at night on the freeway. With no headlights I can not drive at night, during foggy weather, or during rain.

The headlights do not come on.

The contact owns a 2004 Ford Crown Victoria. The contact stated that while driving at various speeds, the headlights failed without warning. The contact stated that the high beams had to be turned on in order for the vehicle to be driven at night. The failure recurred three times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000. The VIN was unavailable.

The contact owns a 2004 Ford Crown Victoria. While driving approximately 55 mph at night, the headlights became inoperable without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 92,000. The VIN was not available.

The headlights stopped working at night time.

My car was recalled in April for a lighting defect that can cause the headlights not to work. Since my headlights had just malfunctioned and didn't work, I was glad the car was to be fixed. I called the dealer to schedule the repair and was told the parts were on back order. I called again and again and the parts are still not available. It has been almost four months without headlights. The car is unusable at night of course. Four months and they can't get the part. Unbelievable! talk about a safety concern.

The contact owns a 2004 Ford Crown Victoria. The contact stated that while driving at various speeds, the headlights suddenly malfunction and shut off. The vehicle was not taken to a dealer for a diagnostic. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 150,000.

The headlights shut off while driving at night and had to pull and hold the highbeam/flash to pass lever. The headlights now turn off intermittently and more frequently and this is a huge problem safety wise and expensive when a cop pulls me over and gives you a citation! now the headlights go off for longer periods and more frequent and im afraid to go out at night with this issue.

The contact owns a 2004 Ford Crown Victoria. The contact stated that the headlights intermittently failed. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 132,000. The VIN was not available.

The contact owns a 2004 Ford Crown Victoria. The contact stated that while driving 60 mph, the headlights failed by blacking out for long periods of time. The vehicle was not repaired and manufacturer was not notified. The VIN was unavailable. The approximate failure mileage was 11,500.

The contact owns a 2004 Ford Crown Victoria. The contact stated that while driving 55 mph, the head lights failed. The contact also stated that a few months later, the steering wheel became difficult to turn. The vehicle was taken to the dealer for inspection where they stated that the steering shaft needed to be replaced and that they could not determine the cause of the headlight failure. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 68,000.

The contact owns a 2004 Ford Crown Victoria. The contact stated that while driving at various speeds, the headlights failed to illuminate. The manufacturer was notified and informed the contact there was no recall and offered no other assistance. The vehicle had not been repaired. The failure and current mileage was 112,000.

Driving to work my headlights went out. Would not turn back on. Held the lever to keep the hi-beams on and approximately 8 miles later released lever and headlights came on and remained on for the last couple of miles to my office. Pushing the lever to turn on hi-beams did not work, I had to pull and hold the lever toward me to keep the hi-beams lit. This is the third time within the last 2 months that this has occured and is a grave safety hazard. . . I have set up an appointment at Ford to replace the lighting control module ($478) plus labor. Since this has been a known item for some time Ford should be required to do a recall for such a serious equipment flaw.

Tl- the contact owns a 2004 Ford Crown Victoria. The contact stated while driving approximately 30 mph the headlights shut off and would not illuminate. The headlights illuminated after waiting approximately thirty minutes. The failure occurred a second time. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 130,000. Da.

The contact owns a 2004 Ford Crown Victoria. The contact stated that while traveling various speeds, the headlights failed. The contact mentioned that the failure recurred intermittently. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was 86,947.

The contact owns a 2004 Ford Crown Victoria. While driving approximately 55 mph, the headlights began flashing intermittently. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 153,000.

The contact owns a 2004 Ford Crown Victoria. The contact stated that while driving at various speeds, the headlights failed sporadically. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 80,000 and the current mileage was 84,000.

The steering coulumn tightens up periodicly, results in hard steering, have been using wd40 to loosen up , noticed recall for 2005 model years and up. Blower moter shuts down periodicly resulting in loss of vision from lack of defrosters, problem is a hard to reach connector plug underneath hood,tried cleaning,will not clear problem,no corossion noticed. Headlights repaird under recall, lighting controll module replaced.

The contact owns a 2004 Ford Crown Victoria. The contact was driving 35 mph when both headlights failed to illuminate. The vehicle was not taken to the dealer. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 80,000 and the current mileage was 80,500.

Head lights failed several times. Problem is intermittent. Appears light control module is defective. Ford is aware of this problem, but is unable or unwilling to issue a recall. This is an extremely dangerous situation.

The contact owns a 2004 Ford Crown Victoria. The contact stated while driving 30 mph at night, the headlights stopped illuminating. The contact also stated that the headlights would illuminate and stop illuminating on their own because the light control module was defective. The vehicle was not taken to have the failure diagnosed or repaired. The failure mileage was 88,000.

The contact owns a 2004 Ford Crown Victoria. The contact stated that while driving approximately 50 mph, the headlights shut off without warning and would not illuminate after the contact attempted to re-engage the headlights. The vehicle was not inspected by a dealer nor repaired. The manufacturer was contacted and they offered no assistance. The failure and the current mileages were approximately 49,000.

The contact owns a 2004 Ford Crown Victoria. The contact stated that the headlights would shut off without warning. The dealer informed the contact to bring the vehicle in for diagnostic testing and the manufacturer was made aware of the failure. The vehicle had not been inspected or repaired. The current mileage was 59,200. The approximate failure mileage was 58,500. Updated 11/29/11.

Tl- the contact owns a 2004 Ford Crown Victoria. The contact stated that the headlights failed and would flicker on and off while driving 25 mph. The vehicle was taken to the dealer who advised that the main electrical modular control box needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 179,734. Kmj.

The contact owns a 2004 Ford Crown Victoria. While the vehicle was parked with the headlights activated, the low beam headlights failed to function intermittently. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 65,000. Ma 08/06/15 the consumer stated the vehicle was repaired under recall. Updated 8/14/15.

Due to faulty manufacturing by Ford, I have faulty headlights. On more than 20 occasions I have been without headlights. I have to wait until the lights come on before I can proceed to drive the vehicle, endangering my life depending on my location at the time! please ask Ford to consider fixing the problem before someone is seriously injured!.

I have experienced total headlight failure on more than 20 occasions while driving at night. Some of the time the failures occurred in total darkness on interstate and secondary roads. The failure affected all lights, interior and exterior. I definitely think this constitutes a serious safety hazzard. On the first failure my son, daughter-in-law and baby grand daughter were being transported from the airport to my home when the lights failed on the interstate in total darkness at a speed of about 65 mph. My local Ford dealer does not want to address the problem and the total cost to replace the light control module is more than $600. 00 I learned from the NHTSA website that there have been more than two thousand claims related to headlight failire on the 2001-2004 Ford Crown Victoria. It appears that NHTSA opened a case on this matter in 2008, reference action number pe08066, closed it on 24 March 2009, indicating that the issue would be monitored and NHTSA reserved the right to reopen the case. I hereby respectfully request that action number pe08066 be reopened and that Ford motor company assume responsibility for the obvious faulty light control modules. Respectively submitted.

Headlights go out intermittently while driving. Diagnostic test done at Ford dealership service center resulted in a determination that the internal light control module was faulty. Part # 4w72-13c788-bc.

2004 Ford crown vic headlights turn off just whenever and come back on just whenever. It is the light control module. A very exspensive repair. This particular vehicle is a fire department vehicle paid for and maintained by taxpayers. Ford price for the part is $840. 00. Ford should recall the 2004 Ford crown vic light control module (lcm). Repair or replace this part. It is a hazard. You never know when the headlights are going to not operate.

Headlight failure of both low and high beam at all speeds. Intermittent failures beginning at end of March 2011 at approximately 92,000 miles and finally total failure in June 2011. Very dangerous if not in safe location to pull over or in middle of critical driving maneuvers such as passing, sharp turns, etc. Contacted local Ford dealer parts department and they confirmed no tech bulletins issued by Ford or other recalls, and cost of replacement light control module, or lcm, to be $511. Contacted Ford customer relations via their web site, and it was confirmed there is no warranty or other formal actions-considerations. Have owned previous versions of this Ford model, all for a longer period of time than the subject 2004 Crown Victoria model, 1982 Mercury grand marquis, 1987 Crown Victoria, 1991 Crown Victoria, and 1995 Crown Victoria, and none of them have exhibited this problem. Given that, this is a fundamental degradation in safety, in addition to a decline in durability and reliability. Understand NHTSA opened a case or investigation file pe08-066 in late 2008 which was closed in early 2009, so that would have or is not taking into account failures or related incidents that occurred afterwards. Have replaced lcm with new unit which has corrected the problem for now.

The contact owns a 2004 Ford Crown Victoria. The contact stated while driving 40 mph both headlights suddenly shut off. The contact had to either activate the high beams or pull over and shut the vehicle off and restart it in order for the headlights to work. The contact did not take the vehicle to the dealer for diagnostic testing. The contact stated the vehicle was very unsafe to drive at night. The failure mileage was 125,000. Updated 11/03/lj.