Steering Column problems of the 2004 Ford Crown Victoria

I was informed by my mechanic that my steering column shaft needs to be replaced on my 2004 primary vehicle. Ford says they do not have a recall and will not cover the service. I have a recall for the same issue for my (not currently driving) 2005 Ford Crown Victoria interceptor made in the same location (st. Thomas). 2005 manufacturer recall number 13s08, NHTSA recall number 13v385000). The recall includes cars originally sold in nh (both of mine) and says: severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate. Safety risk: if the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. How can Ford say there is no issue when there is an active recall for it on model years 2005-2011? have there been reported issues/crashes of 2004 cars with this defect? is there anything I can do to have Ford cover this? or are they not bothering because there probably aren't many 2004s still on the road? is it possible to get Ford to provide the manufacturer lot/date codes of the defective steering parts? as my 2004 & 2005 were built in the same location, I would bet my 2004 was built with the same steering part manufacturer lot as my 2005- they probably don't turn out the volume of police interceptors as commercial cars. Thank you.

Tl-the contact owns a 2004 Ford Crown Victoria. The contact stated that while driving 25 mph, the steering wheel column stalled making it difficult to make a left turn. In addition, the contact stated that the steering wheel was rusted. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage 106,000. Ad.

While steering, the steering column seems to lock and click when moving from side to side. Could actually feel it thru the steering wheel. It gets hard to turn and have to fight it to move the steering wheel.

When making a turn, I felt a hitch in the steering,like it doesn't want to turn smoothly. It has gotten worse and checking under the hood reveals rusted steering column shafts with universal joints with no zerk fittings. While checking with the Ford parts counter, I found out there has been a recall on these parts. I called Ford motor company & gave them my v. I. N. And they tell me there is no recall on this for my vehical. So I did an internet search and find that there is a recall on this very same thing for 2005-2011 Crown Victoria's(Ford recall # 13s08). If my 2004 Crown Victoria has the same steering with the same parts with the same defect, why is it not included in the recall?.

Tl- the contact owns a 2004 Ford Crown Victoria. The contact stated while driving 10 mph, he turned the steering wheel but had to increase his effort. The vehicle was taken to a mechanic for inspection and they stated that the steering column shaft was corroded and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 126,298. Rvk.

2004 Ford Crown Victoria lx. 4 door sedan. Steering column is not aligned with front seat. The column is 3" off center towards the drivers door . Ford reps. Tell me that's the way the car was manufactured. That's fine, but if you happen to have a health condition such as a chronic back problem its very bothersome to the point of having to sell the car. Too bad, I used to be a Ford guy but I am forced to shop at a different dealer.