Steering Column problems of the 2005 Ford Crown Victoria

Despite having subject vehicle serviced by a dealership under recall 13v385, the lower intermediate shaft developed a corrosion defect after four years wherein it became difficult to steer the vehicle at lower speeds and a loud clunking noise was audible from within the cabin every time the top of the steering wheel passed the 6 o'clock position. Owner investigated: upper universal joint at the bottom of the lower intermediate shaft was beginning to separate, shifting out of place approximately 3/16ths of an inch when steering wheel was in the 6 o'clock position before slamming back into place causing a loud 'click' which reverberated into the cabin through the steering column and sounding much worse. Vehicle was taken to recall servicing dealership; recall 13v385 was only warrantied for 3 months or 5000 kilometres (3125 miles). Owner was charged $888. 31 cad ($675. 95 usd) for repairs on a recall part experiencing the same conditions for which the recall was issued. Owner contacted manufacturer customer relations department to inquire about recalled parts experiencing recall conditions, was advised of the recall warranty and that paid service results in 2-year, unlimited mileage warranty.

When your on the highway sometimes it feels like the steering wheel floats away and like you already have lost steering controls but they come back. I have a sheet from when I got the recall for the headlights, that said 13r01 for the steering column shaft. I haven't gotten that fixed or remedied so I'm confused as to why it says the work order isn't outstanding.

There has been a loss of steering control and the steering becomes tight at low speeds. Ford dealer says it is the power steering rack after I took it in for the recall of the power steering column.

On 10/06/2015 the vehicle in question was travelling at 65-70mph in the left hand lane of a highway going straight ahead when operator lost complete steering due to the steering shaft becoming disconnected from the steering column resulting in single vehicle crash. The vehicle had a recall completed on 10/10/14 -13s08.

I received a recall notice in February 2015 and brought my car to a dealership for repairs on March 18, 2015. The service manager of that branch informed me that there is a problem with the upper steering column bearings that aren't covered by the recall. He said he spoke to the recall center and the reason they gave was because this recall was issued in 2013 and I didn't respond in time. I did not receive a letter and if I did, I certainly would've responded in a timely way. Then I spoke to the recall center and argued that this upper column problem is a direct result of the lower column shaft; to which I was told that typically Ford only covers what's explicitly detailed in the recall notice. Also, I was told, the reason for my issues with the letter may be because the NJ mvc has been slow in disseminating driver information to car companies. If that's the case, it's absolutely unfair and unreasonable to hold me responsible for a bureaucratic issue of communication. This argument might not be too valid, but there is a recall issued by NHTSA regarding improper repairs of the upper steering column shaft. This suggests to me that there is a problem in general with steering column shafts, so I think my repairs should be covered. I told the service manager to just fix what's covered and I'll take whatever risks afterwards. I don't have the money for those repairs and, out of principle, I don't think I should be liable for those costs.

Recieved information regarding the lost of steering in the 2005 - 2008 Ford Crown Victoria police interceptors that police agencies where experiencing. After contacting our local dealer and Ford, we were provided with a picture of a light blue/green bearing that is under the dash. We had this vehicle inspected and it was found to have a defect in this bearing which is near the locking column.

Catastrophic failure of the steering column; the steering column retaining ring failed. Binding of lower and middle universal joints and believe it is heat related. Steering shaft not traveling on a true axis and a result is the retaining ring is being worn and eventually wears out.

Catastrophic failure of the steering column; the steering column retaining ring failed. Binding if the lower and middle universal joints and believe it is heat related? steering shaft not traveling on a true axis and a result is the retaining ring is being worn and eventually wears out.

Catastrophic failure of the steering column; the steering column retaining ring failed. Binding of lower and middle universal joints and believe it is heat related. Steering shaft not traveling on a true axis and a result is the retaining ring is being worn and eventually wears out.

On or about 7/23/12 was turning vehicle into a parking lot when steering locked. Forced steering to return. Went to move vehicle again and steering locked again. Upon inspection, saw heat shield had detached from manifold along side steering column and jammed between exhaust manifold and steering knuckle.

The steering column begins to separate in the upper portion of the steering column tube. The steering wheel binds and is very difficult to move from left to right. We have experienced in a like vehicle that the shafts in the upper column actually separated and the vehicle had no mechanical connection to the front wheels. The operator was able to bring the vehicle to a safe stop but they had just begun to accelerate from a traffic light when the shafts separated and the vehicle speed was minimal.

Steering wheel disengaged while driving. Wheel rotated more than 360 degrees and had no effect on the car direction. Almost injured pedestrian (police officer) but was making a turn from a complete stop so was able to stop car since was only going slow. I was coming back from a two hour trip from cape cod and if this would have happened on the highway who knows what could have happened. Ford service manager said that the shaft fell out of the steering column and this should not happen unless car was in a collision. Which it wasn't. My personal mechanic who has more than 50 years of experience repairing Fords also had never seen this happen before. Ford did not grant me any dispensation and I paid for the repair ($1381. 75). When I called Ford they said there was nothing they could do and could not give me the name of anyone in the company that I could speak with further about this. My call was answered by a service company in florida and they apparently have no information about who at the Ford company headquaters I couold address this issue to. It seems they have made it virtually impossible for a citizen to obtain appropriate contact information. This wasn't officially reported to the police but since it happened directly outside the local police station, and the horn alarm also went off, about a dozen police offices (including the chief) witnessed the event.