general problems of the 2009 Ford Crown Victoria

Hello, my blend door actuator stopped working,this is an electrical component that will switch the air conditioning to heat and back again the problem is when it is cold outside the windshield wont defrost properly and I cant see /or warm and humid/raining the car will fog up on the inside and I have the same issue. Very common problem that Ford knows about. . . Check youtube Crown Victoria blend door.

The vehicle was parked, locked and unattended in a parking lot. Surveillance video shows flashes coming from underneath the hood fairly centrally located where it hinges with the vehicle. The flashes begin slow, then resume more intensely before the vehicle catches fire. The fire consumes all rubber/plastics in the engine compartment and continues to the passenger compartment. The vehicle is a total loss.

The contact owns a 2009 Ford Crown Victoria police interceptor(na). While starting the vehicle, the contact turned on the vent and white toxic flames escaped from it. The vehicle was taken to an authorized dealer who stated that the vehicle was no longer under warranty. The manufacturer agreed to cover 50% of the repair costs and the vehicle was repaired. The failure occurred again. The contact referenced TSB 09-21-6. The contact called the manufacturer who agreed to pay 50% of the repair costs again. The vehicle had not been repaired. The failure mileage was approximately 43,000 and the current mileage was approximately 48,000.