Table 1 shows one common related problems of the 2008 Ford Edge.
| Problem Category | Number of Problems |
|---|---|
| problems |
Purchased a duralast battery from autozone store #1299 in hialeah in August 3rd and installed it. The staff was insistent that this battery was a direct replacement part for my lead acid battery. The car drove normally for approximately a month, and on the morning of September 6th started normally with no warning lights. After being driven less than a quarter mile, in slow-moving traffic, the car suddenly lost all power and large amounts of smoke came from under the hood accompanied by a burning smell. This happened in an intersection during 830 am traffic on a weekday and I was unable to immediately exit the vehicle. This could have been a fatal incident for myself or potentially others. It was towed to a mechanic who started disassembling it to determine the damages. As per the mechanic, there is evidence of an electrical fire - the cables connected to the battery have melted and the alternator (which was tested and installed brand new less than 2 years ago) are damaged. The mechanics have also stated that the fans and cooling system have been affected, but not to what extent as they are still mid-teardown. When they attempted to put a load on the battery, it began to overheat dangerously, and they state that it is the likely culprit of the fire. I attempted to return the battery to the store I had purchased it at, where the staff were verbally abusive and insisting that it was impossible for a battery to cause an electrical fire and they'd never heard of such a thing, and that perhaps my mechanic was the one who had messed up my car. They refused to aceept a return, and kept telling me the battery was good. They provided me with a area manager phone number who is avoiding all communication. Meanwhile, I am without my vehicle, which requires extensive electrical repairs and may be a total loss. If they are selling defective batteries to clients, they are putting the public at risk, doubly so by refusing to take any sort of accountability for their product.
We were turning a corner at a light and our tie-rod, axel, control arm, sway bar link and cv shaft all broke at once causing our car to come to a dead stop in the road and we could not even push it out of the road, we were able to purchase the cv shaft, control arm asy, and the sway bar lnk. For the one side the car is still not moveable we need a tire that we cant afford and from the looks of it the other side may do the same and the part that worries me about our safety is that is it does it on the freeway and we come to a dead stop in traffic or something it will be bad. What we need and I was told that if my car showed up on the recall list for any reason that you would fix any safety issues free of charge and my car did come up on the list. I just purchased the vehicle in November 2020 and was told all the original parts are still on it. Please let me know where to go to get my car fixed this is our only means of transportation to go to school for me and my kids and for my husband to find a job thank you. What we need is a tire for the front passenger side and the driver side fixed ASAP.