general problems of the 2008 Ford Edge

The contact owns a 2008 Ford Edge. The contact stated that the rubber around the rear windows was melting. The dealer informed the contact that it was not their responsibility to repair the failure. The vehicle was not repaired and the manufacturer was not notified. The VIN was unavailable. The approximate failure mileage was 43,000.

While driving down the road, my sunroof completely shattered. Today was very hot approximately 110 f. Upon inspection of the sunroof, there were no striking marks. The event was so fast and loud, some debris blew back onto following vehicles creating a hazard. At this time, the vehicle is at the dealership for assessment. The vehicle is a 2007 Ford Edge with less than 9000 miles.