Chest Clip, Buckle, Harness Related Problems of the 2011 Ford Edge

Chest Clip, Buckle, Harness problem

Over the last four months, the right shoulder harness strap on our baby trend car seat has spontaneously disengaged from the rear metal splitter plate on five separate occasions: three times discovered prior to loading our toddler into the seat, and twice while the vehicle was actively in motion on the road (including once on the interstate). The entire car seat and all original components remain in our possession and are fully available for inspection upon request. When the shoulder harness strap slips off the splitter plate, the harness instantly loses all tension. On the two occasions while driving, the strap completely detached, leaving our toddler unrestrained. During the most recent incident on the interstate, our daughter leaned forward and the unattached harness strap fell completely through the back slot of the seat shell. Had a sudden braking event or collision occurred during these episodes, the harness would have failed entirely to restrain her, exposing her to critical risk of severe injury or ejection. The car seat has not yet been inspected by police, insurance representatives, or official authorities. We personally inspected the splitter plate and harness straps; no visible breakage, bending, or physical damage is present on the metal plate or webbing. The detachment occurs spontaneously during normal use due to a component failure/design flaw. We have reached out to baby trends, informing them of the issue, and advise them of two found reviews so far where other customers have the same issue of the safety straps, disengaging spontaneously from the splitter plate.